Sales Engineer (Remote) East Coast USA
Pallet, Boston, MA, United States
About the opportunity
We're hiring a GTM / Sales Engineer—a hybrid technical and customer-facing role that connects our AI platform to the real workflows of the world's largest logistics companies. You'll own technical validation and custom demos, work directly with Sales, Product, and Engineering, and drive proofs of concept that show customers what's possible when AI meets logistics. This is a founding role with the opportunity to build the playbook and eventually scale the Sales Engineering org.
Why this role is different
Founding member of the GTM/Sales Engineering team—help shape process, tooling, and best practices.
Combines hands‑on integration and workflow design with storytelling and customer credibility.
Work directly with executives and customers across the enterprise logistics ecosystem.
Learn deeply about AI agent architecture (browser automation, voice AI, RAG/memory systems).
How you will make an impact
Own and deliver technical demos that accelerate deals—translate real customer workflows into high‑impact, tailored experiences.
Build quick integrations and prototypes using Zapier, Retool, or Make to demonstrate value fast.
Map and reason through data flows across TMS, WMS, and CRM systems—understanding APIs, schemas, and webhooks.
Partner with Sales on proofs of concept and technical validation throughout the deal cycle.
Communicate clearly across audiences—from operations leads to CTOs, adapting depth and framing as needed.
Enable the GTM team—build demo templates, run feature briefings, and improve internal technical fluency.
Feed insights back to Product—capture workflow pain points and feature requests from the field to shape roadmap direction.
Preferred experience
5+ years in a Sales Engineer, Solutions Engineer, or Forward Deployed Engineer role, ideally at a high‑growth B2B SaaS or AI company.
Strong technical fluency—able to reason about APIs, data schemas (JSON), and system integrations.
Experience with automation or AI‑driven products (e.g., browser automation, RAG, voice AI, etc.).
Comfortable building quick prototypes with low‑code tools (Zapier, Make, Retool, Postman).
Excellent storytelling and presentation skills—able to engage both technical and executive audiences.
High curiosity and adaptability—thrives in ambiguity and learns fast.
Benefits
Health, Vision, and Dental benefits
Flexible PTO
Life Insurance and Accidental Insurance
Short‑Term Disability Coverage
Generous salary and equity for all staff
401k option; helping you save for the future
Yearly learning and development stipend
Commuter benefits
Uber ride stipend if you ever have to work late in the office
Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated)
Monthly happy hours
Annual Company Offsites; our last one was in Palm Springs
Compensation The estimated salary range for this role is $190,000 - $250,000 OTE depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.
Location This role is open to remote in Central/Eastern Timezone or New York City Office.
Travel Travel will be involved with this role, 20-30%.
Equal Employment Opportunity Pallet is proud to be an Equal Employment Opportunity and Aff… (remaining EEO statement).
#J-18808-Ljbffr
Why this role is different
Founding member of the GTM/Sales Engineering team—help shape process, tooling, and best practices.
Combines hands‑on integration and workflow design with storytelling and customer credibility.
Work directly with executives and customers across the enterprise logistics ecosystem.
Learn deeply about AI agent architecture (browser automation, voice AI, RAG/memory systems).
How you will make an impact
Own and deliver technical demos that accelerate deals—translate real customer workflows into high‑impact, tailored experiences.
Build quick integrations and prototypes using Zapier, Retool, or Make to demonstrate value fast.
Map and reason through data flows across TMS, WMS, and CRM systems—understanding APIs, schemas, and webhooks.
Partner with Sales on proofs of concept and technical validation throughout the deal cycle.
Communicate clearly across audiences—from operations leads to CTOs, adapting depth and framing as needed.
Enable the GTM team—build demo templates, run feature briefings, and improve internal technical fluency.
Feed insights back to Product—capture workflow pain points and feature requests from the field to shape roadmap direction.
Preferred experience
5+ years in a Sales Engineer, Solutions Engineer, or Forward Deployed Engineer role, ideally at a high‑growth B2B SaaS or AI company.
Strong technical fluency—able to reason about APIs, data schemas (JSON), and system integrations.
Experience with automation or AI‑driven products (e.g., browser automation, RAG, voice AI, etc.).
Comfortable building quick prototypes with low‑code tools (Zapier, Make, Retool, Postman).
Excellent storytelling and presentation skills—able to engage both technical and executive audiences.
High curiosity and adaptability—thrives in ambiguity and learns fast.
Benefits
Health, Vision, and Dental benefits
Flexible PTO
Life Insurance and Accidental Insurance
Short‑Term Disability Coverage
Generous salary and equity for all staff
401k option; helping you save for the future
Yearly learning and development stipend
Commuter benefits
Uber ride stipend if you ever have to work late in the office
Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated)
Monthly happy hours
Annual Company Offsites; our last one was in Palm Springs
Compensation The estimated salary range for this role is $190,000 - $250,000 OTE depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.
Location This role is open to remote in Central/Eastern Timezone or New York City Office.
Travel Travel will be involved with this role, 20-30%.
Equal Employment Opportunity Pallet is proud to be an Equal Employment Opportunity and Aff… (remaining EEO statement).
#J-18808-Ljbffr