Credit & Collections Representative
Sunbelt Rentals, Seattle, WA, United States
Job Title
Credit & Collections Representative
Job Summary You will make collection calls on all past due accounts.
Primary Responsibilities
Reduce delinquency for assigned accounts.
Contact customers regarding payment status.
Answer incoming customer calls.
Work with customers and profit centers to resolve disputed invoices.
Deal with general contractors for specific jobs and arrange joint checks.
Forward Certificates of Insurance and Tax Certificates to appropriate departments.
Update and amend customer maintenance information.
Qualifications
Knowledge of construction lien laws.
Professional phone etiquette.
Commitment to excellent customer service.
Detail oriented.
Excellent written and verbal communication abilities.
Extensive knowledge of fair debt and collection management.
Strong knowledge of state commercial laws.
Knowledge of legal lending methods.
Some experience with computerized accounting methods.
Physical Demands The role requires bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors as required.
Accommodation Statement Reasonable accommodations may be made to comply with applicable laws.
Benefits
Health, Dental, and Vision plans.
401(k) Match.
Volunteer time off.
Short-term and long-term disability.
Accident, Life and Travel insurance, and flexible spending.
Tuition Reimbursement Options.
Employee Assistance Program (EAP).
Length of Service Awards.
12-25 vacation days depending on years of service.
5 sick days.
6 holidays.
2 half day holidays.
2 floating holidays.
1 inclusion day.
1 volunteer day.
Pay Range Base Pay Range: $20.89 - $28.72 per hour.
Equal Opportunity Employer Statement Sunbelt Rentals is an Equal Opportunity Employer – Minority/Female/Disabled/Veteran and any other protected class.
Service Member Support Sunbelt Rentals supports service members. Veterans encouraged to apply.
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Job Summary You will make collection calls on all past due accounts.
Primary Responsibilities
Reduce delinquency for assigned accounts.
Contact customers regarding payment status.
Answer incoming customer calls.
Work with customers and profit centers to resolve disputed invoices.
Deal with general contractors for specific jobs and arrange joint checks.
Forward Certificates of Insurance and Tax Certificates to appropriate departments.
Update and amend customer maintenance information.
Qualifications
Knowledge of construction lien laws.
Professional phone etiquette.
Commitment to excellent customer service.
Detail oriented.
Excellent written and verbal communication abilities.
Extensive knowledge of fair debt and collection management.
Strong knowledge of state commercial laws.
Knowledge of legal lending methods.
Some experience with computerized accounting methods.
Physical Demands The role requires bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors as required.
Accommodation Statement Reasonable accommodations may be made to comply with applicable laws.
Benefits
Health, Dental, and Vision plans.
401(k) Match.
Volunteer time off.
Short-term and long-term disability.
Accident, Life and Travel insurance, and flexible spending.
Tuition Reimbursement Options.
Employee Assistance Program (EAP).
Length of Service Awards.
12-25 vacation days depending on years of service.
5 sick days.
6 holidays.
2 half day holidays.
2 floating holidays.
1 inclusion day.
1 volunteer day.
Pay Range Base Pay Range: $20.89 - $28.72 per hour.
Equal Opportunity Employer Statement Sunbelt Rentals is an Equal Opportunity Employer – Minority/Female/Disabled/Veteran and any other protected class.
Service Member Support Sunbelt Rentals supports service members. Veterans encouraged to apply.
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