Customer Order Fulfillment Specialist
PJ Trailers, Sumner, TX, United States
Job Overview
The Sales Order Specialist’s primary responsibility is to convert customer demand into sales orders and shippable load to minimize customer lead times while optimizing inventory flow using FIFO methodology. This role requires excellent communication and time management skills to ensure orders are fulfilled in an accurate and timely manner.
Job Responsibilities
Perform accurate and efficient data entry for incoming sales orders, ensuring all information is correctly captured in our order management system
Collaborate closely with the Sales Order Fulfillment Manager to ensure that all orders are in shippable loads and ready for timely fulfillment
Maintain a high level of data accuracy and integrity throughout the order entry process
Monitor and update order status, keeping all stakeholders informed of progress and changes as necessary
Assist in identifying and rectifying data entry issues, working collaboratively with cross-functional teams to resolve any challenges
Contribute to continuous improvement initiatives by identifying opportunities to streamline processes and enhance overall efficiency
Drive positive
Take ownership of customer centric culture by reinforcing positive and respectful relationships with both internal and external partners
Provide assistance with other projects and reporting upon request to support the business
Minimum Job Qualifications
High school diploma or work experience equivalent
3+ years of Sales, or Customer Service experience
Proficient computer skills in Word, Excel, PPT, and PBI
Excellent time management, communication, teamwork, and complex problem-solving skills
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Job Responsibilities
Perform accurate and efficient data entry for incoming sales orders, ensuring all information is correctly captured in our order management system
Collaborate closely with the Sales Order Fulfillment Manager to ensure that all orders are in shippable loads and ready for timely fulfillment
Maintain a high level of data accuracy and integrity throughout the order entry process
Monitor and update order status, keeping all stakeholders informed of progress and changes as necessary
Assist in identifying and rectifying data entry issues, working collaboratively with cross-functional teams to resolve any challenges
Contribute to continuous improvement initiatives by identifying opportunities to streamline processes and enhance overall efficiency
Drive positive
Take ownership of customer centric culture by reinforcing positive and respectful relationships with both internal and external partners
Provide assistance with other projects and reporting upon request to support the business
Minimum Job Qualifications
High school diploma or work experience equivalent
3+ years of Sales, or Customer Service experience
Proficient computer skills in Word, Excel, PPT, and PBI
Excellent time management, communication, teamwork, and complex problem-solving skills
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