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Strategy and Operations Principal Lead, gTech Users and Products

Google Inc., New York, NY, United States


Strategy and Operations Principal Lead, gTech Users and Products The US base salary range for this full‑time position is $186,000-$270,000 plus bonus, equity, and benefits.

Benefits

Health, dental, vision, life, disability insurance

Retirement Benefits: 401(k) with company match

Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment

Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance

Maternity Leave (Short‑Term Disability + Baby Bonding): 28‑30 weeks

Baby Bonding Leave: 18 weeks

Holidays: 13 paid days per year

Qualifications

Bachelor’s degree or equivalent practical experience.

8 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree.

Preferred qualifications

2 years of experience creating complex data sets, data modeling, and reporting.

2 years of experience in advertising, consultative sales, business development, or a digital media environment.

About the job In this role, you will lead strategy development and execution with executive leadership for gTech Users and Products (gUP), one of Google’s largest operating teams, responsible for providing customer care and technical support for nearly all Google products. You will shape how Google launches products, how we provide support, and how we drive efficiencies across a global operations team, developing scalable processes, onboarding new partners, resolving top user issues, and providing technical implementation services to some of Google’s most strategic partners. You will stay focused on driving the highest-level company priorities with strong day‑to‑day operations through organizational design, long‑term planning, and management support. You will use your strong set of business skills to craft stories and discover insights to help gUP make wide‑ranging business decisions.

The purpose of the gUP GTM Business Strategy team is to function as internal consultants, providing business critical insights using internal and external resources, ensuring cross‑functional alignment of goals and execution, and managing change‑management initiatives.

The Go‑to‑Market Operations (GtM) team ensures Google’s complex and ever‑evolving Ads business runs smoothly. We are instrumental in setting go‑to‑market strategy and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

Responsibilities

Define, prioritize, structure and execute strategic and operational initiatives, including developing work plans, gathering and synthesizing data, leading analyses, and developing and implementing recommendations.

Drive operating excellence for the organization, including optimizing resource allocation, measuring and reporting progress against key objectives and managing business updates/quarterly reviews.

Deliver on complex initiatives that are foundational elements to the Mastery team achieving its learning and business objectives.

Analyze business processes to identify potential issues and uncover or prioritize levers for improvement; influence executive stakeholders to implement suggested improvements.

Structure and package your work into compelling presentations and communications that influence various audiences including executives.

Equal Employment Opportunity / EEO Statement Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google’s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

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