DGO Representative
American President Lines, Norfolk, VA, United States
ID: 579886
Location: Norfolk, VA, US
DGO Representative Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
Position Summary This position is responsible for reviewing the Dangerous Goods “DG” booking requests entered into CMA internal system by GBS Mumbai against the documents received from customers. It ensures details are accurate, complete, and in compliance with the International Maritime Dangerous Goods “IMDG” and the U.S. 49CFR. The position is the key contact with customers and internal departments related to additional details or documents needed. It coordinates with the Dangerous Cargo Office (“DCO”) when a DG booking request is deemed complete and acceptable for review and approval.
Functions & Duties
Ensure accuracy, completeness, and timely review of requests for regulatory, vessel operator, and port compliance once GBS has entered the DG details into the internal system.
Collect and review final dangerous goods declarations and associated documents such as Safety Data Sheets from customers, and upload them to the dangerous cargo documentation platform as needed.
Act as the key contact for customers and internal departments regarding hazardous cargo. Liaise with customers to collect additional documents or assist with any discrepancies or missing details, and resolve DG related questions or problems as they arise.
Pre‑advise and provide DG documentation to Marine Terminals as required.
Assist with alternate routing solutions when the original routing is not feasible.
Send DG booking confirmations to customers upon approval by DCO.
Confirm and validate final dangerous goods declaration against the internal system for accuracy and ensure compliance with the IMDG and U.S. 49CFR.
Perform miscellaneous duties as assigned.
Knowledge, Skills & Abilities
General knowledge of dangerous goods regulatory requirements, such as 49CFR, IMDG or IATA.
General knowledge of international shipping logistics and transportation.
Good written and verbal communication skills with internal and external customers.
Strong interpersonal, organizational, and problem‑solving skills.
Ability to multi‑task and prioritize.
Ability to make fast‑paced decisions.
Basic computer skills.
Ability to work under pressure.
Strong customer service skills.
High attention to detail.
Qualifications
Education: High School Diploma or GED required; Associate’s Degree preferred.
Work Experience: 1–3 years of general experience and 1–3 years of industry experience. Previous dangerous goods experience preferred (e.g., shipper, warehouse, trucker).
License: IMDG, IATA, or 49CFR certification required.
Salary and Benefits At CMA CGM, we are committed to fair and equitable compensation practices. The expected salary range for this position is $62,000 per year. The actual salary offered will be based on a variety of factors including, but not limited to, the candidate’s qualifications, skills, experience, and location. In addition to base salary, this position may be eligible for performance‑based bonuses, comprehensive benefits (including health insurance, retirement plans, tuition repayment and paid time off), and professional development opportunities.
Equal Employment Opportunity We believe in transparency and equity and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact orf.pse_recruiting@cma-cgm.com.
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Location: Norfolk, VA, US
DGO Representative Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
Position Summary This position is responsible for reviewing the Dangerous Goods “DG” booking requests entered into CMA internal system by GBS Mumbai against the documents received from customers. It ensures details are accurate, complete, and in compliance with the International Maritime Dangerous Goods “IMDG” and the U.S. 49CFR. The position is the key contact with customers and internal departments related to additional details or documents needed. It coordinates with the Dangerous Cargo Office (“DCO”) when a DG booking request is deemed complete and acceptable for review and approval.
Functions & Duties
Ensure accuracy, completeness, and timely review of requests for regulatory, vessel operator, and port compliance once GBS has entered the DG details into the internal system.
Collect and review final dangerous goods declarations and associated documents such as Safety Data Sheets from customers, and upload them to the dangerous cargo documentation platform as needed.
Act as the key contact for customers and internal departments regarding hazardous cargo. Liaise with customers to collect additional documents or assist with any discrepancies or missing details, and resolve DG related questions or problems as they arise.
Pre‑advise and provide DG documentation to Marine Terminals as required.
Assist with alternate routing solutions when the original routing is not feasible.
Send DG booking confirmations to customers upon approval by DCO.
Confirm and validate final dangerous goods declaration against the internal system for accuracy and ensure compliance with the IMDG and U.S. 49CFR.
Perform miscellaneous duties as assigned.
Knowledge, Skills & Abilities
General knowledge of dangerous goods regulatory requirements, such as 49CFR, IMDG or IATA.
General knowledge of international shipping logistics and transportation.
Good written and verbal communication skills with internal and external customers.
Strong interpersonal, organizational, and problem‑solving skills.
Ability to multi‑task and prioritize.
Ability to make fast‑paced decisions.
Basic computer skills.
Ability to work under pressure.
Strong customer service skills.
High attention to detail.
Qualifications
Education: High School Diploma or GED required; Associate’s Degree preferred.
Work Experience: 1–3 years of general experience and 1–3 years of industry experience. Previous dangerous goods experience preferred (e.g., shipper, warehouse, trucker).
License: IMDG, IATA, or 49CFR certification required.
Salary and Benefits At CMA CGM, we are committed to fair and equitable compensation practices. The expected salary range for this position is $62,000 per year. The actual salary offered will be based on a variety of factors including, but not limited to, the candidate’s qualifications, skills, experience, and location. In addition to base salary, this position may be eligible for performance‑based bonuses, comprehensive benefits (including health insurance, retirement plans, tuition repayment and paid time off), and professional development opportunities.
Equal Employment Opportunity We believe in transparency and equity and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact orf.pse_recruiting@cma-cgm.com.
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