Remote EN/FR Service Desk Analyst

A leading tech support company is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support for French and English speakers. Responsibilities include troubleshooting technical issues, providing customer service, and documenting requests via phone, email, or chat. Candidates should have at least 6-12 months of experience in a relevant role and a commitment to delivering excellent service. The position is full-time, remote, and offers a competitive hourly rate of $18 plus a language bonus. #J-18808-Ljbffr