Remote EN/FR Service Desk Analyst

A reputable technology services company is seeking a Bilingual (French/English) Service Desk Analyst to provide Level 1 technical support to users. In this remote position, you will be responsible for troubleshooting technical issues, providing exceptional customer service, and documenting support interactions. The ideal candidate will have a High School Diploma (or GED), strong troubleshooting skills, and 6-12 months of customer service experience. A competitive hourly wage starting at $18.00 is offered, along with potential bonuses and benefits. #J-18808-Ljbffr