Remote EN/FR Service Desk Analyst

A technology service provider is seeking a Bilingual (French/English) Service Desk Analyst to provide remote Level 1 technical support. Responsibilities include troubleshooting hardware/software issues, documenting customer interactions, and ensuring timely responses. Candidates should possess strong customer service and communication skills, with a minimum of 6-12 months experience in a related role. This full-time position offers $18.00 per hour, plus a potential language bonus, and includes medical benefits and 401k access. #J-18808-Ljbffr