Remote EN/FR Service Desk Analyst

A technology services firm is seeking a Bilingual (French/English) Service Desk Analyst to provide technical support and exceptional customer service remotely. This role involves assisting customers with various technical issues, ensuring proper documentation of support requests, and escalating complex problems as necessary. Candidates must have at least 6-12 months of experience in service desk or technical support, be bilingual in English and French, and possess strong troubleshooting skills. The position offers a pay rate of $18 per hour plus a language bonus. #J-18808-Ljbffr