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CUMU Communications and Member Engagement Coordinator

Towson University, Towson, MD, United States


Job Summary The Coalition of Urban and Metropolitan Universities (CUMU) is a national membership organization of colleges and universities committed to advancing social and economic mobility, regional prosperity, and community well‑being. CUMU connects institutions to transform shared knowledge into collective impact, strengthening cities and regions through education, research, and community partnerships. Towson University serves as CUMU’s administrative home.

Role Overview The Communications and Member Engagement Coordinator elevates CUMU’s national visibility and supports member engagement through communications and data‑driven outreach. This role blends creative communication work with hands‑on execution, and is fully remote, operating primarily during standard U.S. business hours Monday through Friday.

Responsibilities and Duties

Digital Engagement: Draft content for and manage the Because Place Matters newsletter, LinkedIn presence, and direct email communications.

Website: Manage and maintain CUMU’s WordPress website, ensuring content is current, accurate, and visually engaging.

Graphic Design & Visual Assets: Create graphics for email, web, and print; edit webinar/interview videos; design conference materials (badges, signage, slide decks).

Member Engagement: Support onboarding and retention processes, membership outreach, and development of membership materials (one‑pagers, presentations, recruitment messages).

Events & Conference Content: Support conference communications; photograph events; develop and organize visual/digital content for conference and post‑event sharing.

Operations & Systems Support: Manage the communications calendar; track metrics; maintain an organized system for digital assets; and manage relevant communications, membership, and events related information and processes within CUMU’s association management system.

Qualifications and Skills

Bachelor's Degree.

2 years of experience in communications, marketing, digital engagement, or a related field (or equivalent experience).

Strong writing and editing skills, with the ability to translate complex ideas into clear and engaging language.

Experience supporting communications or marketing campaigns.

Experience managing social media, particularly LinkedIn.

Experience managing website content, ideally using WordPress.

Comfort with basic graphic design and communication tools such as Canva, Adobe Creative Suite, or similar platforms.

Familiarity with communications tools such as Mailchimp or similar email platforms.

Strong organizational skills and attention to detail.

Ability to work independently and manage multiple priorities in a remote work environment.

Preferred: Interest in higher education, community engagement, or nonprofit work.

Salary and Benefits Salary of $60,000–$65,000. Contractual employees scheduled to work 30 or more hours per week may be eligible for subsidized health benefit coverage.

Location Main Campus (Towson, MD)

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