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CUMU Communications and Member Engagement Coordinator

Inside Higher Ed, Baltimore, MD, United States


Responsibilities and Duties

Digital Engagement: Draft content for and manage the Because Place Matters newsletter, LinkedIn presence, and direct email communications

Website: Manage and maintain CUMU’s website (WordPress), ensuring that content is current, accurate, and visually engaging.

Graphic Design & Visual Assets: Create graphics for email, web, and print; edit webinar/interview videos; design conference materials (badges, signage, slide decks).

Member Engagement: Support onboarding and retention processes, membership outreach, and development of membership materials (one-pagers, presentations, recruitment messages).

Events & Conference Content: Support conference communications; photograph events; develop and organize visual/digital content for conference and post-event sharing.

Operations & Systems Support: Manage the communications calendar; track metrics; maintain organized system for digital assets; and manage relevant communications, membership, and events related information and processes within CUMU’s association management system.

Qualifications and Skills

Bachelor's Degree.

2 years of experience in communications, marketing, digital engagement, or a related field (or equivalent experience).

Strong writing and editing skills, with the ability to translate complex ideas into clear and engaging language.

Experience supporting communications or marketing campaigns.

Experience managing social media, particularly LinkedIn.

Experience managing website content, ideally using WordPress.

Comfort with basic graphic design and communications tools such as Canva, Adobe Creative Suite, or similar platforms.

Familiarity with communications tools such as Mailchimp or similar email platforms.Strong organizational skills and attention to detail.

Ability to work independently and manage multiple priorities in a remote work environment.

Interest in higher education, community engagement, or nonprofit work is preferred.

Organization:

Business and Public Engagement Division

Primary Location:

Main Campus

Job Posting:

Apr 10, 2026

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