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Sales Senior Solutions Consultant, K-12

Blackbaud, Charleston, SC, United States


About The Role The PreSales Solutions Consultant is responsible for presenting Blackbaud’s Education, Tuition, Fundraising and Financial solutions in a compelling and value-based approach to prospects and customers as a part of the sales process. To accomplish this, the Solutions Consultant must have a strong desire to leverage their technical and sales skills, including the ability to discover business requirements, prescribe comprehensive solutions, and demonstrate the technology that will address these requirements. The Solutions Consultant supports our K12 customers and prospects across the US and Canada.

What You’ll Do

Drive bookings and revenue

Serve as the business, industry, and technical expert on assigned vertical, solutions and key plays

Catalyze new opportunities in the market for Blackbaud with internal and external partners

Qualify opportunities through discovery to uncover reasons for pain and prove solution fit

Coach sales process and opportunity strategy

Develop business cases for value and return on investment that realize customer outcomes

Enable buyers to act more quickly by providing tools, content, and demonstrations to help them effectively qualify our solutions for their needs and themselves as buyers of Blackbaud solutions

Enable Account Executives with the knowledge and tools to sell with higher sales velocity

Serve as the critical link between Sales, Marketing, and Products

Provide input and content to Sales and Marketing on campaigns, cadences, and events

Nurture the feedback loop between Products and buyers and sellers on the frontlines

Interface with Co-Sell Prioritize, Managed and Marketplace Partners to expand solution and go-to-market options

Lead discovery and initial requirements gathering sessions with Commercial and Enterprise customers and prospects, translating key pain points into solution opportunities and confident in qualifying customers and prospects “in/out” for a solution

Lead a customer or prospect through a light end user demo, typically 20-30 minutes or weaving demo snippets into a discovery conversation

Lead a customer or prospect, including C-Level audiences, through a comprehensive and technical demo touching on all personas as required

Serve as a customer-facing industry/vertical expert for all related software and service offerings from Blackbaud including Partner ecosystems and competitors

Create and deliver customer facing content to be used in demo and sales automation tools as well as, but not limited to webinars, blogs, conferences, both live and recorded content

Create and deliver sales enablement sessions designed to enable AE’s and Sales Managers to create, cultivate and close qualified business opportunities. Including sales cadences used in sales automation tools

Where applicable, complete Blackbaud Certification for solutions you support

Provide recommendations for sales of implementation packages and other related services

Provide functional and technical responses to customer RFP’s, RFI’s and other direct requests

Upon closing an opportunity, document key observations and insights for the implementation team, including demo notes, documents received from customer, etc.

Assist in the training of new sales personnel through onboarding process

Coach/Feedback to Account Executives as needed on sales process, product positioning, deal presentation

What You’ll Have

Private K-12 School Education Management, Nonprofit fundraising, financial and or operational experience required

Prior knowledge or experience working with Blackbaud products is required, specifically Education Management Suite of products – Core, Enrollment, Learning Management, Student Information, Tuition Management, and Financial Aid. Additionally required Raiser’s Edge NXT and Financial Edge NXT. Preferred but not required; Billing and School Website.

Ability to persuade others through presentations, storytelling, demonstrations, and written communication

Experience developing and delivering presentations both to executive-level and working-level audiences

Ability to translate technical features into business benefits

Ability to recommend strategic workflows and policies as it relates to product solutions

Analytical and a knack for problem solving, with high attention to detail

Willingness to travel occasionally in support of sales pursuits and Marketing events

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status or any other basis protected by federal, state, or local law.

The starting base salary and annual proposed commission is $98,400.00 to $127,000.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations.

Benefits Include

Medical, dental, and vision insurance

Remote-flexible workforce

Wellness Programs

401(k) program with employer match

Flexible paid time off

Generous Parental Leave

Donations for Doers

Pet insurance, legal and identity protection

Tuition reimbursement program

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