Community Relations Specialist
Pavlov Media, Inc., Atlanta, GA, United States
Community Relations Specialist
At Pavlov Media, we’re on a mission to create something extraordinary. We’re passionate about delivering a far superior internet experience to the communities we serve, powered by cutting‑edge fiber technology. But it’s not just about speed and reliability—at Pavlov, we see our role as an opportunity to bring people closer together. Through the services we provide, we connect more than just devices; we help foster connections that strengthen communities, businesses, and enrich lives. If you’re looking to be part of a team that’s making a real impact, Pavlov Media is the place for you.
Job Description The Community Relations Specialist is a market‑facing, field‑based role responsible for growing Pavlov Media’s brand presence and driving service adoption across the Atlanta metro area and broader Georgia footprint. This role serves as an on‑the‑ground ambassador, building relationships with communities, properties, and partners while supporting densification and growth within existing service areas.
Working closely with regional community engagement and marketing partners, this position ensures consistent brand representation, coordinates outreach and events, and provides market insight to help expand Pavlov’s footprint. Travel throughout Georgia is a regular component of this role.
Remote role based in Atlanta, GA. Candidates must have working knowledge of the Atlanta market.
Key Responsibilities Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Community & Market Engagement
Serve as Pavlov Media’s local brand ambassador across Atlanta and Georgia markets
Plan and attend community events, resident outreach, and engagement activities
Build relationships with property managers, HOAs, and community leaders
Represent Pavlov at meetings, expos, and networking events
Densification & Growth Support
Support densification strategies to increase subscriber adoption in existing MDUs
Identify under‑penetrated opportunities within current markets
Partner with Account Managers and Field teams to align outreach with service readiness
Track outreach activity and market feedback in CRM tools
Brand & Cross‑Functional Alignment
Ensure consistent, on‑brand messaging across all community touch points
Collaborate with marketing to deploy campaigns and collateral locally
Communicate community feedback and concerns to internal teams
Conduct site visits to support ongoing relationships and outreach
Qualifications
2–3 years of experience in community relations, marketing, account management, or related field
Telecommunications, fiber, or MDU experience preferred
Strong relationship‑building and public‑facing communication skills
Comfortable operating autonomously in a field‑based role
Proficiency with CRM tools and Microsoft Office / Google Drive
Valid driver’s license; ability to travel regularly (25–40%)
Physical Requirements
Regular car travel throughout Georgia markets
Ability to stand and engage at events for extended periods
Ability to lift up to 25 lbs
Compensation & Benefits The base salary range for this role is
$60,000–$72,000 annually , plus potential bonus eligibility.
Actual base pay for this job will depend on the candidate’s primary work location and other factors, such as relevant skills and experience. Pavlov Media is committed to complying with the Equal Pay Act and places a strong emphasis on internal equity when determining compensation. Final pay will be determined based on the candidate’s skills, experience, and alignment with our internal equity standards, ensuring fairness and consistency across the organization. The salary banding for this role also allows room for growth, with opportunities for pay increases within the band based on performance and contributions.
Compensation is one part of the total rewards package at Pavlov Media. We also offer the following benefits to support the well‑being of our employees:
15 company paid holidays
3 weeks PTO
Medical, Dental, Vision starting day one
401K with company match
Health and Flexible Savings Account
Life and AD&D, Spousal Life, Child Life Insurance Plans
Educational and professional reimbursement
Short- and long-term disability benefits
Pavlov Media is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or reasonable accommodation due to a disability during the application process, read more about requesting accommodation.
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Job Description The Community Relations Specialist is a market‑facing, field‑based role responsible for growing Pavlov Media’s brand presence and driving service adoption across the Atlanta metro area and broader Georgia footprint. This role serves as an on‑the‑ground ambassador, building relationships with communities, properties, and partners while supporting densification and growth within existing service areas.
Working closely with regional community engagement and marketing partners, this position ensures consistent brand representation, coordinates outreach and events, and provides market insight to help expand Pavlov’s footprint. Travel throughout Georgia is a regular component of this role.
Remote role based in Atlanta, GA. Candidates must have working knowledge of the Atlanta market.
Key Responsibilities Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Community & Market Engagement
Serve as Pavlov Media’s local brand ambassador across Atlanta and Georgia markets
Plan and attend community events, resident outreach, and engagement activities
Build relationships with property managers, HOAs, and community leaders
Represent Pavlov at meetings, expos, and networking events
Densification & Growth Support
Support densification strategies to increase subscriber adoption in existing MDUs
Identify under‑penetrated opportunities within current markets
Partner with Account Managers and Field teams to align outreach with service readiness
Track outreach activity and market feedback in CRM tools
Brand & Cross‑Functional Alignment
Ensure consistent, on‑brand messaging across all community touch points
Collaborate with marketing to deploy campaigns and collateral locally
Communicate community feedback and concerns to internal teams
Conduct site visits to support ongoing relationships and outreach
Qualifications
2–3 years of experience in community relations, marketing, account management, or related field
Telecommunications, fiber, or MDU experience preferred
Strong relationship‑building and public‑facing communication skills
Comfortable operating autonomously in a field‑based role
Proficiency with CRM tools and Microsoft Office / Google Drive
Valid driver’s license; ability to travel regularly (25–40%)
Physical Requirements
Regular car travel throughout Georgia markets
Ability to stand and engage at events for extended periods
Ability to lift up to 25 lbs
Compensation & Benefits The base salary range for this role is
$60,000–$72,000 annually , plus potential bonus eligibility.
Actual base pay for this job will depend on the candidate’s primary work location and other factors, such as relevant skills and experience. Pavlov Media is committed to complying with the Equal Pay Act and places a strong emphasis on internal equity when determining compensation. Final pay will be determined based on the candidate’s skills, experience, and alignment with our internal equity standards, ensuring fairness and consistency across the organization. The salary banding for this role also allows room for growth, with opportunities for pay increases within the band based on performance and contributions.
Compensation is one part of the total rewards package at Pavlov Media. We also offer the following benefits to support the well‑being of our employees:
15 company paid holidays
3 weeks PTO
Medical, Dental, Vision starting day one
401K with company match
Health and Flexible Savings Account
Life and AD&D, Spousal Life, Child Life Insurance Plans
Educational and professional reimbursement
Short- and long-term disability benefits
Pavlov Media is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or reasonable accommodation due to a disability during the application process, read more about requesting accommodation.
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