Principal Trainer Specialist, EPIC Clindoc
Children's Mercy Hospital, Kansas City, MO, United States
Overview
The Principal Trainer Specialist, EPIC Clindoc plays a critical role in the successful implementation and ongoing optimization of the Epic electronic health record (EHR) system and related systems. This position designs, develops, and delivers comprehensive training programs and materials tailored to a wide range of end‑users, including clinical and administrative staff. Training content may include instructor‑led curricula, e‑learning modules, quick reference guides, and other instructional resources that support user proficiency and confidence in navigating Epic applications. The role collaborates closely with Senior Principal Trainers, Credentialed Trainers, Clinical Informatics, IT teams, and operational stakeholders to ensure training materials align with organizational workflows, clinical best practices, and system functionality. The principal trainer also contributes to curriculum updates, training strategy development, and performance evaluation to continuously improve the effectiveness of education for Epic and related systems across the organization.
Note: Due to the nature of this role, incumbent may work hours other than daytime, Mon‑Fri.
Health and Safety Requirements The seasonal influenza vaccine is a condition of employment for all employees. New employees must be willing to be vaccinated if non‑immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If selected for this position, you will be asked to supply immunization records as proof of vaccination. Concerns about receiving these vaccines, medical and/or religious exemptions can be discussed with Human Resources.
Responsibilities
Designs and develops comprehensive curriculum and training programs that effectively enhance the skills, knowledge, and confidence of end‑users in utilizing Epic and related applications. This includes creating structured learning pathways tailored to various roles and departments, incorporating adult learning principles, and leveraging multiple delivery formats such as instructor‑led sessions, virtual training, e‑learning modules, and hands‑on simulations.
Serves as a subject matter expert with advanced knowledge of Epic and related applications to support the creation, configuration, and ongoing maintenance of the Epic master training environment (MST), ensuring alignment with production system changes and training needs.
Partners with operational leaders and cross‑functional teams to ensure training effectively aligns with clinical workflows, bridging the gap between system functionality and real‑world practice.
Proactively engages in organizational education initiatives, department meetings, and professional committees to support continuous learning and improvement in Epic training and system adoption.
Qualifications
Bachelor's Degree Preferred and 1–2 years’ experience in a healthcare, IT, or training setting with computer knowledge. Previous work with EHR systems, particularly Epic, is preferred.
Associate's Degree and 3–5 years’ experience in a healthcare, IT, or training setting with computer knowledge. Previous work with EHR systems, particularly Epic, is preferred.
High School diploma, or equivalent, and 5–7 years’ experience accepted in lieu of a degree. Work experience in a healthcare, IT, or training setting with computer knowledge. Previous work with EHR systems, particularly Epic, is preferred as a Principal Trainer.
At least one application‑specific Epic certification relevant to the department (determined by role leadership) is required within 120 days of hire. Must complete Epic certification training if not already certified in the most recent version of the Epic EHR product.
Benefits at Children's Mercy The benefits plans at Children's Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.
Learn more about Children's Mercy benefits.
Starting Pay Our pay ranges are market competitive. The pay range for this job begins at $39.59/hr, but your salaried offer will be determined based upon your education and experience.
Remote Work/Work from Home This is an intermittent remote position, which means that the person hired will work with their manager to determine a schedule that includes both at‑home and on‑site hours at a Children's Mercy location. The incumbent must live in the Kansas City metro area.
EEO Employer/Disabled/Vet Children's Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. We do not discriminate against prospective or current employees based on race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children's Mercy is smoke and tobacco free.
CM is committed to creating a workforce that supports diverse backgrounds of our patients and families. We know that our greatest strengths come from the people who make up our team, so we hire great people from a wide variety of backgrounds, not just because it is the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.
If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, and beliefs.
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Note: Due to the nature of this role, incumbent may work hours other than daytime, Mon‑Fri.
Health and Safety Requirements The seasonal influenza vaccine is a condition of employment for all employees. New employees must be willing to be vaccinated if non‑immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If selected for this position, you will be asked to supply immunization records as proof of vaccination. Concerns about receiving these vaccines, medical and/or religious exemptions can be discussed with Human Resources.
Responsibilities
Designs and develops comprehensive curriculum and training programs that effectively enhance the skills, knowledge, and confidence of end‑users in utilizing Epic and related applications. This includes creating structured learning pathways tailored to various roles and departments, incorporating adult learning principles, and leveraging multiple delivery formats such as instructor‑led sessions, virtual training, e‑learning modules, and hands‑on simulations.
Serves as a subject matter expert with advanced knowledge of Epic and related applications to support the creation, configuration, and ongoing maintenance of the Epic master training environment (MST), ensuring alignment with production system changes and training needs.
Partners with operational leaders and cross‑functional teams to ensure training effectively aligns with clinical workflows, bridging the gap between system functionality and real‑world practice.
Proactively engages in organizational education initiatives, department meetings, and professional committees to support continuous learning and improvement in Epic training and system adoption.
Qualifications
Bachelor's Degree Preferred and 1–2 years’ experience in a healthcare, IT, or training setting with computer knowledge. Previous work with EHR systems, particularly Epic, is preferred.
Associate's Degree and 3–5 years’ experience in a healthcare, IT, or training setting with computer knowledge. Previous work with EHR systems, particularly Epic, is preferred.
High School diploma, or equivalent, and 5–7 years’ experience accepted in lieu of a degree. Work experience in a healthcare, IT, or training setting with computer knowledge. Previous work with EHR systems, particularly Epic, is preferred as a Principal Trainer.
At least one application‑specific Epic certification relevant to the department (determined by role leadership) is required within 120 days of hire. Must complete Epic certification training if not already certified in the most recent version of the Epic EHR product.
Benefits at Children's Mercy The benefits plans at Children's Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.
Learn more about Children's Mercy benefits.
Starting Pay Our pay ranges are market competitive. The pay range for this job begins at $39.59/hr, but your salaried offer will be determined based upon your education and experience.
Remote Work/Work from Home This is an intermittent remote position, which means that the person hired will work with their manager to determine a schedule that includes both at‑home and on‑site hours at a Children's Mercy location. The incumbent must live in the Kansas City metro area.
EEO Employer/Disabled/Vet Children's Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. We do not discriminate against prospective or current employees based on race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children's Mercy is smoke and tobacco free.
CM is committed to creating a workforce that supports diverse backgrounds of our patients and families. We know that our greatest strengths come from the people who make up our team, so we hire great people from a wide variety of backgrounds, not just because it is the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.
If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, and beliefs.
#J-18808-Ljbffr