Employee Relations Specialist
Eastridge Workforce Solutions, San Diego, CA, United States
Overview
Job Title: Employee Relations Service Specialist
Location: San Diego, CA
Salary Pay Range and Other Compensation: $70,304 - $90,000 annually. Compensation is based on several factors including but not limited to the applicant’s skills, work experience, knowledge, abilities, and education.
Employment Type: Full-Time | Direct Hire
FLSA Status: Exempt
Schedule: Mission Valley - Hybrid. First 3 months onsite Monday through Thursday, then transitions to 3 days onsite and 2 days remote, with Monday, Tuesday, and Thursday in office.
About the Role We are seeking an Employee Relations Service Specialist to support clients by resolving HR-related matters in a timely and professional manner while maintaining a high standard of service and minimizing risk. This role partners closely with HR Business Partners and stakeholders to provide strategic HR guidance across the full employee lifecycle, from onboarding through offboarding. This position requires a strong executive presence, excellent organizational skills, and the ability to balance a business-focused mindset with a client-centric approach.
Responsibilities
Build consultative partnerships and deliver high-touch HR service to clients
Partner with HR Business Partners to resolve employee relations and service-related matters
Support high-volume onboarding efforts, including background check escalations and client-specific requests
Administer leave of absence programs independently
Draft offer letters and assist with termination correspondence
Manage motor vehicle-related escalations throughout the employment lifecycle
Resolve I-9 reauthorizations and partner on immigration-related escalations
Coordinate account terminations with clients and internal teams
Provide cross-functional HR support to service teams
Complete compliance and operational projects to support HR service improvements
Qualifications
Bachelor’s degree required
2-3 years of progressive HR experience, including 1-2 years in employee relations
Experience supporting multi-state employees or working in a client-facing HR environment preferred
PHR or SHRM-CP certification strongly preferred
Strong experience resolving employee relations matters with sound judgment
Excellent communication skills with strong executive presence and emotional intelligence
Strong time management and ability to manage multiple priorities in a fast-paced environment
Customer service-oriented with a solutions-focused mindset
Benefits
Medical, dental, and vision coverage for employees and dependents
401(k) with company match after 3 months
Wellness and learning development programs
Life insurance and long-term disability coverage
Charitable contribution matching and volunteer time off
Employee assistance program
Paid vacation, sick time, and 12 paid holidays
Additional onsite perks including catered meals, fitness center, and team events
Legal and Privacy Disclaimer: The compensation and benefits information in this posting represent a good faith and reasonable estimate of what it might pay for this position. This information may be modified at any time, subject to applicable law.
Equal Opportunity Employer: Eastridge Workforce Solutions is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity, and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Eastridge Workforce Solutions also prohibits harassment or retaliation of applicants or employees based on any of these protected categories. It is our policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Privacy: Information collected and processed as part of your candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Eastridge’s Privacy Policy https://www.eastridge.com/privacy-policy, as well as Eastridge’s Pre-Use Notice of Collection and Automated Decision-Making Technologies https://www.eastridge.com/data-collection-notice
By applying for this job, you agree to receive calls, AI-generated calls, if applicable, text messages, or emails from Eastridge Workforce Solution, and or its agents and contracted partners related to confirming assignments and job openings. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier. To opt out of receiving SMS messages from us at any time, simply reply to the text with STOP. Please be aware that message and data rates may apply to any SMS messages sent or received. You can access our SMS Terms and Conditions by visiting https://www.eastridge.com/sms-terms-and-conditions
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Location: San Diego, CA
Salary Pay Range and Other Compensation: $70,304 - $90,000 annually. Compensation is based on several factors including but not limited to the applicant’s skills, work experience, knowledge, abilities, and education.
Employment Type: Full-Time | Direct Hire
FLSA Status: Exempt
Schedule: Mission Valley - Hybrid. First 3 months onsite Monday through Thursday, then transitions to 3 days onsite and 2 days remote, with Monday, Tuesday, and Thursday in office.
About the Role We are seeking an Employee Relations Service Specialist to support clients by resolving HR-related matters in a timely and professional manner while maintaining a high standard of service and minimizing risk. This role partners closely with HR Business Partners and stakeholders to provide strategic HR guidance across the full employee lifecycle, from onboarding through offboarding. This position requires a strong executive presence, excellent organizational skills, and the ability to balance a business-focused mindset with a client-centric approach.
Responsibilities
Build consultative partnerships and deliver high-touch HR service to clients
Partner with HR Business Partners to resolve employee relations and service-related matters
Support high-volume onboarding efforts, including background check escalations and client-specific requests
Administer leave of absence programs independently
Draft offer letters and assist with termination correspondence
Manage motor vehicle-related escalations throughout the employment lifecycle
Resolve I-9 reauthorizations and partner on immigration-related escalations
Coordinate account terminations with clients and internal teams
Provide cross-functional HR support to service teams
Complete compliance and operational projects to support HR service improvements
Qualifications
Bachelor’s degree required
2-3 years of progressive HR experience, including 1-2 years in employee relations
Experience supporting multi-state employees or working in a client-facing HR environment preferred
PHR or SHRM-CP certification strongly preferred
Strong experience resolving employee relations matters with sound judgment
Excellent communication skills with strong executive presence and emotional intelligence
Strong time management and ability to manage multiple priorities in a fast-paced environment
Customer service-oriented with a solutions-focused mindset
Benefits
Medical, dental, and vision coverage for employees and dependents
401(k) with company match after 3 months
Wellness and learning development programs
Life insurance and long-term disability coverage
Charitable contribution matching and volunteer time off
Employee assistance program
Paid vacation, sick time, and 12 paid holidays
Additional onsite perks including catered meals, fitness center, and team events
Legal and Privacy Disclaimer: The compensation and benefits information in this posting represent a good faith and reasonable estimate of what it might pay for this position. This information may be modified at any time, subject to applicable law.
Equal Opportunity Employer: Eastridge Workforce Solutions is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity, and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Eastridge Workforce Solutions also prohibits harassment or retaliation of applicants or employees based on any of these protected categories. It is our policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Privacy: Information collected and processed as part of your candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Eastridge’s Privacy Policy https://www.eastridge.com/privacy-policy, as well as Eastridge’s Pre-Use Notice of Collection and Automated Decision-Making Technologies https://www.eastridge.com/data-collection-notice
By applying for this job, you agree to receive calls, AI-generated calls, if applicable, text messages, or emails from Eastridge Workforce Solution, and or its agents and contracted partners related to confirming assignments and job openings. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier. To opt out of receiving SMS messages from us at any time, simply reply to the text with STOP. Please be aware that message and data rates may apply to any SMS messages sent or received. You can access our SMS Terms and Conditions by visiting https://www.eastridge.com/sms-terms-and-conditions
#IPROPLUS
#J-18808-Ljbffr