Solution Engineering - Manager/Sr Manager, Director, Senior Director
salesforce.com, inc., New York, NY, United States
Job Titles: Manager, Senior Manager, Director, Senior Director, Solution Engineering
Locations: Atlanta, San Francisco, Chicago (Office Flexible)
Job Category: Sales
Your Mission as a Solutions Engineering Pre‑Sales Leader
Lead Transformation Efforts:
Guide customers through their digital transformation journeys, offering strategic counsel on adoption and achieving long‑term success.
Inspire and Develop a High‑Performing Team:
Build, nurture, and grow a diverse and multidisciplinary team of Solution Engineers with complementary skills and expertise.
Collaborate for Success:
Partner closely with Sales leadership to craft and deliver compelling value propositions that resonate with customer needs across a range of industries.
Shape Solutions:
Ensure your team designs and demonstrates impactful solutions aligned to customer success, showcasing the power and potential of Salesforce technologies.
Foster Growth and Innovation:
Develop innovative go‑to‑market strategies, drive organisational productivity, and champion cross‑functional collaboration to achieve strategic goals.
Champion Salesforce Values:
Embody Salesforce's core values in every aspect of your leadership, serving as a role model for your team and the wider organisation.
Key Responsibilities
Partner with Sales leadership to communicate and deliver Salesforce's transformational value proposition.
Drive a mindset shift beyond technical discussions to focus on transformation, innovation, and long‑term impact.
Lead and manage a diverse Solutions Engineering team, ensuring a balance of skills and perspectives to meet customer needs effectively.
Collaborate with Sales to create and execute growth plans that align with Salesforce's strategic vision.
Attract, develop, and retain top‑tier talent, creating a culture of performance, innovation and career growth.
Develop and scale organisational programmes to enhance team productivity, expertise and collaboration.
Represent Salesforce at the highest levels, engaging with customers and stakeholders through thought‑leadership and strategic discussions.
Support customer engagements by facilitating discussions at both the CIO level and deep technical conversations with Heads of Architecture.
Continuously evaluate and evolve team capabilities to meet emerging market and customer needs.
Skills and Experience Leadership and Strategy
10+ years of experience in a leadership role within strategy, management consulting or sales organisations, with expertise in pre‑sales, sales and project delivery.
Demonstrated ability to build and manage high‑performing teams while fostering a collaborative, innovative culture.
Industry‑Focused Solution Leadership
Develop and lead a team of solution engineers specialising in manufacturing, automotive, utilities, energy and retail industries, delivering tailored, innovative Salesforce solutions that address sector‑specific challenges and opportunities.
Strategic Industry Domain Knowledge
Partner with sales, product and engineering teams to align Salesforce's industry cloud offerings and technologies with customer goals, driving adoption and measurable business outcomes across these key verticals.
Customer‑Centric Approach
Strong track record of engaging C‑level executives and influencing their transformation agendas.
Experience selling and delivering solutions at the executive level, with a focus on value and outcomes.
Technical Expertise
Strong understanding of cloud computing technologies and the ability to articulate their business benefits clearly.
Proficiency in IT architecture, enterprise applications and business process integration.
Transformation Mindset
Deep knowledge of design thinking and human‑centred approaches to innovation and problem‑solving.
A passion for technology, innovation and driving continuous improvement.
Operational Excellence
Strong analytical and negotiation skills, particularly when engaging at the C‑level.
Proven ability to deliver revenue targets while maintaining a focus on team development and growth.
Personal Attributes
Exceptional communication and presentation skills, both written and verbal.
A forward‑thinking and strategic mindset with a focus on execution and delivering measurable outcomes.
Ability to evaluate and reshape existing teams while mentoring and inspiring individuals to achieve their potential.
Skilled at balancing strategic vision with attention to detail and operational execution.
Your Impact
Present CRM solutions to a business or technical audience.
Support the Solution Engineering and Sales teams by providing guidance on sales strategies, approaches to solve specific problems and representing their team's needs to the executive staff.
Communicate and strategise with Sales Leadership on how best to address the region to drive customer success and closed deals.
Allocate resources across your region to maximise impact.
Act as a sounding board for your team, being someone SE's feel comfortable bringing challenges to and working through a solution.
Set a culture within your team that makes SE's excited to come to work each day because they feel supported, that they are growing professionally and enjoy each other's success.
Compensation and Benefits Base salary range: $196,700 – $263,060 annually (location adjustments apply). In California, New York and select cities the range is $216,370 – $289,380 per year. Base pay only; does not include company bonus, incentive for sales roles, equity or benefits.
Benefits: time‑off programmes, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing programme.
Equal Opportunity Employer Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All employees and applicants are assessed based on merit, competence and qualifications without regard to race, religion, colour, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other protected classifications. The policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and all other employment aspects. Recruiting, hiring and promotion decisions at Salesforce are fair and based on merit.
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Locations: Atlanta, San Francisco, Chicago (Office Flexible)
Job Category: Sales
Your Mission as a Solutions Engineering Pre‑Sales Leader
Lead Transformation Efforts:
Guide customers through their digital transformation journeys, offering strategic counsel on adoption and achieving long‑term success.
Inspire and Develop a High‑Performing Team:
Build, nurture, and grow a diverse and multidisciplinary team of Solution Engineers with complementary skills and expertise.
Collaborate for Success:
Partner closely with Sales leadership to craft and deliver compelling value propositions that resonate with customer needs across a range of industries.
Shape Solutions:
Ensure your team designs and demonstrates impactful solutions aligned to customer success, showcasing the power and potential of Salesforce technologies.
Foster Growth and Innovation:
Develop innovative go‑to‑market strategies, drive organisational productivity, and champion cross‑functional collaboration to achieve strategic goals.
Champion Salesforce Values:
Embody Salesforce's core values in every aspect of your leadership, serving as a role model for your team and the wider organisation.
Key Responsibilities
Partner with Sales leadership to communicate and deliver Salesforce's transformational value proposition.
Drive a mindset shift beyond technical discussions to focus on transformation, innovation, and long‑term impact.
Lead and manage a diverse Solutions Engineering team, ensuring a balance of skills and perspectives to meet customer needs effectively.
Collaborate with Sales to create and execute growth plans that align with Salesforce's strategic vision.
Attract, develop, and retain top‑tier talent, creating a culture of performance, innovation and career growth.
Develop and scale organisational programmes to enhance team productivity, expertise and collaboration.
Represent Salesforce at the highest levels, engaging with customers and stakeholders through thought‑leadership and strategic discussions.
Support customer engagements by facilitating discussions at both the CIO level and deep technical conversations with Heads of Architecture.
Continuously evaluate and evolve team capabilities to meet emerging market and customer needs.
Skills and Experience Leadership and Strategy
10+ years of experience in a leadership role within strategy, management consulting or sales organisations, with expertise in pre‑sales, sales and project delivery.
Demonstrated ability to build and manage high‑performing teams while fostering a collaborative, innovative culture.
Industry‑Focused Solution Leadership
Develop and lead a team of solution engineers specialising in manufacturing, automotive, utilities, energy and retail industries, delivering tailored, innovative Salesforce solutions that address sector‑specific challenges and opportunities.
Strategic Industry Domain Knowledge
Partner with sales, product and engineering teams to align Salesforce's industry cloud offerings and technologies with customer goals, driving adoption and measurable business outcomes across these key verticals.
Customer‑Centric Approach
Strong track record of engaging C‑level executives and influencing their transformation agendas.
Experience selling and delivering solutions at the executive level, with a focus on value and outcomes.
Technical Expertise
Strong understanding of cloud computing technologies and the ability to articulate their business benefits clearly.
Proficiency in IT architecture, enterprise applications and business process integration.
Transformation Mindset
Deep knowledge of design thinking and human‑centred approaches to innovation and problem‑solving.
A passion for technology, innovation and driving continuous improvement.
Operational Excellence
Strong analytical and negotiation skills, particularly when engaging at the C‑level.
Proven ability to deliver revenue targets while maintaining a focus on team development and growth.
Personal Attributes
Exceptional communication and presentation skills, both written and verbal.
A forward‑thinking and strategic mindset with a focus on execution and delivering measurable outcomes.
Ability to evaluate and reshape existing teams while mentoring and inspiring individuals to achieve their potential.
Skilled at balancing strategic vision with attention to detail and operational execution.
Your Impact
Present CRM solutions to a business or technical audience.
Support the Solution Engineering and Sales teams by providing guidance on sales strategies, approaches to solve specific problems and representing their team's needs to the executive staff.
Communicate and strategise with Sales Leadership on how best to address the region to drive customer success and closed deals.
Allocate resources across your region to maximise impact.
Act as a sounding board for your team, being someone SE's feel comfortable bringing challenges to and working through a solution.
Set a culture within your team that makes SE's excited to come to work each day because they feel supported, that they are growing professionally and enjoy each other's success.
Compensation and Benefits Base salary range: $196,700 – $263,060 annually (location adjustments apply). In California, New York and select cities the range is $216,370 – $289,380 per year. Base pay only; does not include company bonus, incentive for sales roles, equity or benefits.
Benefits: time‑off programmes, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing programme.
Equal Opportunity Employer Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All employees and applicants are assessed based on merit, competence and qualifications without regard to race, religion, colour, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other protected classifications. The policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and all other employment aspects. Recruiting, hiring and promotion decisions at Salesforce are fair and based on merit.
#J-18808-Ljbffr