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Hourly Customer Service Representative

DeKalb Public Health (GA), New York, NY, United States


Position Summary Hourly Customer Service Representative

10346

at DeKalb Public Health.

Agency: Founded in the 1920s, headquartered in Decatur, GA. DeKalb Public Health works to protect, promote and improve the health and well‑being of all DeKalb County residents.

Location Richardson Health Center (Rotation Between Health Centers)

Division/Department Administration

Schedule Part Time Hourly

Salary $18.00 Hourly (Pay Grade TPW / Job Code T6001)

Job Information Job Number: 2026-00080 Opening Date: 04/14/2026 Closing Date: 5/14/2026 11:59 PM Eastern

Responsibilities

Under direct supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel.

Establishes and/or maintains electronic and record‑keeping system.

Conducts clerical research using a variety of resources to prepare, assemble, or generate reports, documentation, presentations, etc.

May enter data and/or process documents and records.

The work includes operating standard office equipment.

Work is performed under the close supervision of a clerical or administrative supervisor.

Minimum Qualifications

High school diploma or GED and completion of 90 quarter hours (60 semester hours) at an accredited college or university.

One year of experience in a customer service setting communicating information.

One year of experience required at the lower‑level Customer Svc Rep 1 (GST120) or position equivalent.

Preferred Qualifications

Billing and fee collections experience in a clinical setting.

Two or more years of front office registration.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Flexibility to commute between health centers and work a rotating schedule as needed.

Must pass a driving record check.

Pre‑Employment Requirements Pre‑Employment Drug Screening, Criminal Background Check/Fingerprinting, Previous Employment Reference Check, Specific Immunizations, Motor Vehicle Check, and/or Education and/or Licensure verification.

Equal Opportunity Statement DEKALB PUBLIC HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.

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