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Hourly Customer Service Representative

Georgia Department of Public Health (GA), New York, NY, United States


Hourly Customer Service Representative (10346) Location:

Richardson Health Center (Rotation Between Health Centers)

Division/Department:

Administration

Salary:

$18.00 Hourly / Pay Grade TPW / Job Code T6001

Under direct supervision, performs a variety of general secretarial, clerical, and administrative support functions or specialized clerk tasks in support of a unit or office and related personnel. Establishes and/or maintains electronic record‑keeping systems. Conducts clerical research using a variety of resources to prepare, assemble, or generate reports, documentation, presentations, etc. May enter data and/or process documents and records. Operates standard office equipment and works under the close supervision of a clerical or administrative supervisor.

Qualifications

High school diploma or GED and completion of 90 quarter hours (60 semester hours) at an accredited college or university.

One year of experience in a customer service setting communicating information.

One year of experience required at the lower‑level Customer Svc Rep 1 (GST120) or position equivalent.

Preferred Qualifications

Billing and fee collections experience in a clinical setting.

Two years or more of front office registration experience.

Strong proficiency in Microsoft Office Suite.

Flexible; able to commute between health centers and work a rotating schedule as needed.

Pass driving record check.

DEKALB PUBLIC HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.

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