Temporary Donor Recruitment Associate
American Red Cross, Los Angeles, CA, United States
Job Description
Assist with blood drive management activities, cover account manager vacancies, conduct ad hoc support tasks and maintain accurate records to ensure blood drives achieve donation goals. Provide support, development and/or leadership guidance to all volunteers.
Key Responsibilities
Assist account managers to ensure blood drives achieve goal through drive management activities (e.g., on-site recruitment activities at blood drives, giving presentations to sponsoring organizations).
Provide oversight and record keeping (Hemasphere online recruitment and scheduling system) to ensure blood drives are properly managed.
Provide routine organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
May schedule education programs for sponsor contacts, recruitment committees, line volunteers and volunteer telerecruiters within assigned groups to comply with all directives and regulatory requirements.
Cover vacant territories and work with local volunteers and leadership on blood drive management as needed.
Maintain accurate system records to provide tracking and statistical data on sponsor group performance.
Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.
Qualifications
Education: Bachelor's degree required.
Experience: 1 year of related experience preferred or equivalent combination of education and related experience required.
Skills & Abilities: Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to support implementation of programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Good oral and written communications skills, including training and presentation skills is strongly preferred. Responsible for providing own transportation for business purposes. A current valid driver's license and good driving record is required. Ability to work on a team.
Travel: Travel throughout assigned territory will be required.
Sales or Marketing Experience Preferred.
Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).
Benefits for You
Medical, Dental, Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Salary The salary range for this position is (CA): $70,304.00 annually.
Equal Opportunity Employer The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
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Key Responsibilities
Assist account managers to ensure blood drives achieve goal through drive management activities (e.g., on-site recruitment activities at blood drives, giving presentations to sponsoring organizations).
Provide oversight and record keeping (Hemasphere online recruitment and scheduling system) to ensure blood drives are properly managed.
Provide routine organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
May schedule education programs for sponsor contacts, recruitment committees, line volunteers and volunteer telerecruiters within assigned groups to comply with all directives and regulatory requirements.
Cover vacant territories and work with local volunteers and leadership on blood drive management as needed.
Maintain accurate system records to provide tracking and statistical data on sponsor group performance.
Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.
Qualifications
Education: Bachelor's degree required.
Experience: 1 year of related experience preferred or equivalent combination of education and related experience required.
Skills & Abilities: Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to support implementation of programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Good oral and written communications skills, including training and presentation skills is strongly preferred. Responsible for providing own transportation for business purposes. A current valid driver's license and good driving record is required. Ability to work on a team.
Travel: Travel throughout assigned territory will be required.
Sales or Marketing Experience Preferred.
Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).
Benefits for You
Medical, Dental, Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Salary The salary range for this position is (CA): $70,304.00 annually.
Equal Opportunity Employer The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
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