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Relationship Manager - City Union Bank

Tata AIA Life Insurance, Trenton, NJ, United States


Position Title Relationship Manager

Position Overview Department:

CUB

Level/Band:

Executive - 201

Responsibilities

Visit partner branches and interact with Bank branch managers

Ensure sales targets assigned are met on every parameter

Interact with customers to explain the products and solutions

Help branches mapped to her/him help achieve insurance sales targets

Partner and Client Management

Exceeding branch level targets (NB, renewal, STP, digitization, product mix etc)

Interact with the Bank branch teams and customers to explain the products and promote the brand

Sales and support to all branches assigned complete documentation, medicals, close pending documentation

Drive local contests and engagements to engage teams

Keep track of all contests and initiatives launched by bank, other insurers and Tata AIA Life

Maintain good relationship with Bank Branch manager – interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity

Managing the relationship between internal team and channel partner to foster sales for the company and maintain utmost responsiveness to requirements from the Channel Partner

Aid the bank branches to adopt new processes and technology

Ensure sales targets assigned are met on every parameter

Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information

Align partner to ensure both teams are working toward the same goal

Organizational Relationships Reports To:

Cluster Manager / Regional Sales Manager

Supervises:

NA

Geographic Area Covered:

Branches

Stakeholders (Internal):

Supervisors, Ops, Underwriting, Legal

Customer Service

Ensure adequate customer service grievance redressal, claim settlement, renewal etc.

Key Skills

Technical:

Good product knowledge; Working knowledge of MS Office.

Behavioral (Essential):

Interpersonal skills; Communication skills; Creative thinking skills.

Supervising / Leadership skills

Teamwork Skills

Influencing skills

Relationship Building skills

Decision making skills

Qualifications

Graduation

Insurance specific training

Experience:

2 to 4 years of work experience in Insurance / Financial Service Background, Public Sector Bank partner work experience would be preferable.

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