Assistant Property Manager (CRE)
Cushman Wakefield Multifamily, Blue Ash, OH, United States
Job Title
Assistant Property Manager (CRE)
Job Description Summary Assistant Property Manager is responsible for assisting in all areas defined in the Sr. Assistant Property Manager job description, as well as performing property administrator duties if no property administrator role on the team. The role ensures high professionalism and fosters positive relationships with tenants and clients.
Essential Functions and Responsibilities
Provide full administrative support including phone support, typing, reports, filing, and distribution of correspondence; coordinate office supplies in absence of a property administrator.
Assist in lease administration activities, including abstracting leases and keeping the database current.
Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts.
Prepare and coordinate bid proposals and service contracts.
Obtain aging report for management and follow up on delinquencies using C&W or client-directed policies.
Ensure invoices are processed in accounting with appropriate backup and according to established procedures.
Coordinate tenant move ins, move outs, including furniture delivery and pick-up.
Oversee maintenance of work order and purchase order systems.
Develop and maintain a comprehensive Tenant Service Package, including handbooks, anniversaries, holiday gifts, park events, newsletters, and tenant training programs; keep tenant information current.
Update and maintain office procedures in the Property Operations Procedure Manual under direction of manager.
Ensure Certificates of Insurance for tenants and vendors are up to date.
Oversee processing of management and maintenance staff hours, expense reports, check requests for review and approval.
Ensure tenant bill-backs for electrical usage, after-hours HVAC, and other charges are processed timely.
Assist supervisor with aspects of annual budget preparation, monthly financial reports, and bank deposits (if processed onsite).
Lead regular inspections of properties with janitorial, landscape, and other service providers as directed.
Participate in performance oversight of all service contractors performing contract services.
Key Competencies
Customer Service Focus
Organization Skills
Time Management Skills
Communication Proficiency (oral and written)
Initiative
Multi-Tasking
Sense of Urgency
Important Education
High school diploma/GED equivalent; Bachelor’s Degree preferred.
Important Experience
At least one year of real estate property management or related experience.
Additional Eligibility Qualifications
Proficiency in Microsoft Office Suite.
Demonstrated initiative and sense of urgency in daily duties by meeting or improving upon deadlines.
Work Environment This job operates in a professional office environment. The role uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regular travel between properties in varying weather conditions is required.
Physical Demands The employee may need to travel between floors, climb stairs, and travel outside between buildings. The employee may also be required to remain stationary (sit or stand) for 85% of the time; operate office machinery regularly.
AAP/EEO Statement C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
Benefits Employees can enroll in a variety of benefit programs, including health, vision, dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance, as well as paid and unpaid time away from work. Competitive pay varies by location, date of hire, hours worked, job type, business line, and extent of lease agreements. Minimum wage is guaranteed for this role.
#J-18808-Ljbffr
Job Description Summary Assistant Property Manager is responsible for assisting in all areas defined in the Sr. Assistant Property Manager job description, as well as performing property administrator duties if no property administrator role on the team. The role ensures high professionalism and fosters positive relationships with tenants and clients.
Essential Functions and Responsibilities
Provide full administrative support including phone support, typing, reports, filing, and distribution of correspondence; coordinate office supplies in absence of a property administrator.
Assist in lease administration activities, including abstracting leases and keeping the database current.
Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts.
Prepare and coordinate bid proposals and service contracts.
Obtain aging report for management and follow up on delinquencies using C&W or client-directed policies.
Ensure invoices are processed in accounting with appropriate backup and according to established procedures.
Coordinate tenant move ins, move outs, including furniture delivery and pick-up.
Oversee maintenance of work order and purchase order systems.
Develop and maintain a comprehensive Tenant Service Package, including handbooks, anniversaries, holiday gifts, park events, newsletters, and tenant training programs; keep tenant information current.
Update and maintain office procedures in the Property Operations Procedure Manual under direction of manager.
Ensure Certificates of Insurance for tenants and vendors are up to date.
Oversee processing of management and maintenance staff hours, expense reports, check requests for review and approval.
Ensure tenant bill-backs for electrical usage, after-hours HVAC, and other charges are processed timely.
Assist supervisor with aspects of annual budget preparation, monthly financial reports, and bank deposits (if processed onsite).
Lead regular inspections of properties with janitorial, landscape, and other service providers as directed.
Participate in performance oversight of all service contractors performing contract services.
Key Competencies
Customer Service Focus
Organization Skills
Time Management Skills
Communication Proficiency (oral and written)
Initiative
Multi-Tasking
Sense of Urgency
Important Education
High school diploma/GED equivalent; Bachelor’s Degree preferred.
Important Experience
At least one year of real estate property management or related experience.
Additional Eligibility Qualifications
Proficiency in Microsoft Office Suite.
Demonstrated initiative and sense of urgency in daily duties by meeting or improving upon deadlines.
Work Environment This job operates in a professional office environment. The role uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regular travel between properties in varying weather conditions is required.
Physical Demands The employee may need to travel between floors, climb stairs, and travel outside between buildings. The employee may also be required to remain stationary (sit or stand) for 85% of the time; operate office machinery regularly.
AAP/EEO Statement C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
Benefits Employees can enroll in a variety of benefit programs, including health, vision, dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance, as well as paid and unpaid time away from work. Competitive pay varies by location, date of hire, hours worked, job type, business line, and extent of lease agreements. Minimum wage is guaranteed for this role.
#J-18808-Ljbffr