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Member Relations Coordinator

Tngrasslands, Gallatin, TN, United States


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Member Relations Coordinator Full Time Gallatin, TN, US

4 days ago Requisition ID: 1032

Salary Range: $55,000.00 To $65,000.00 Annually

Department:

Member Relations Reports To:

Membership Director Status:

Exempt

Create Experiences. Build Community. Make an Impact. Are you passionate about creating unforgettable experiences and building meaningful connections? As a

Member Relations Coordinator , you’ll play a key role in shaping how our members engage, connect, and enjoy everything our club has to offer.

This is more than event planning—it’s about delivering exceptional moments, fostering community, and ensuring every member feels welcomed, valued, and excited to be part of something special.

What You’ll Do

Bring our member programming calendar to life with engaging, high-quality events

Help design and enhance experiences that align with member interests

Support onboarding experiences that make new members feel instantly at home

Identify creative ways to increase participation, satisfaction, and retention

Own the full lifecycle of events—from planning to execution to follow‑up

Coordinate 100+ events annually, from intimate gatherings to large‑scale club events

Ensure every event runs smoothly, on time, and exceeds expectations

Manage event budgets and track performance

Partner with Food & Beverage, Golf, Racquets, and Operations teams

Lead coordination efforts to ensure everyone is aligned and prepared

Follow structured planning processes to deliver consistent, high‑quality events

Work closely with the Communications team to promote events effectively

Ensure all event details are accurate, timely, and aligned across channels

Support clear and engaging communication with members

Be a visible, approachable presence during events and club activities

Build strong relationships and foster a sense of community

Act as a liaison between members and leadership

Handle feedback and service recovery with professionalism and care

Track attendance, engagement, and participation trends

Gather feedback to continuously improve programming

Complete post‑event reporting and share insights with leadership

Help identify opportunities to elevate the member experience

What We’re Looking For

Bachelor’s degree in Hospitality, Business, Marketing, or related field preferred

2–4+ years of experience in hospitality, events, or member relations

Strong organizational and event planning skills

Excellent communication and relationship‑building abilities

Ability to manage multiple priorities in a fast-paced environment

Detail-oriented with strong follow‑through

Flexible schedule, including evenings and weekends

What Makes You Successful in This Role

You take ownership and follow through

You thrive in organized, fast‑moving environments

You have an eye for detail and a passion for quality

You love working with people and creating memorable experiences

You’re the team player who communicates clearly and professionally

Why Join Us?

Be part of a dynamic, member‑focused team

Play a key role in shaping the club experience

Work in a collaborative, high‑energy environment

Opportunities to grow and make a meaningful impact

Ready to Create Something Special? Apply today and help us deliver exceptional experiences that keep our members engaged, connected, and coming back for more.

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