AI-Driven CX Strategy Lead for Digital Health

A global biopharma company is seeking a Digital Consumer Experience Strategy & Research Lead for their Cambridge, MA location. This role will define the consumer experience strategy and digital solutions, collaborating with stakeholders to enhance healthcare accessibility and integration. The ideal candidate has over 5 years of experience in CX/UX strategy, ideally within a large enterprise, and holds at least a Bachelor's degree. Knowledge of AI and systems thinking is also essential, as well as the ability to drive strategic initiatives and mentor team members. #J-18808-Ljbffr