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Remote EN/FR Service Desk Analyst

CAI, Augusta, ME, United States


A leading tech support provider is seeking a Bilingual (French/English) Service Desk Analyst for a remote position. You will provide Level 1 technical support to users in a customer service-oriented role. Responsibilities include handling IT requests, troubleshooting issues, and ensuring excellent customer interactions. Candidates must have strong communication skills and experience in service desk roles. Pay is $18.00 per hour plus potentially additional language bonuses, along with a benefits package that includes medical, dental, and 401k. #J-18808-Ljbffr