BDC Sales Rep/Call Center
Toyota Carlsbad, Carlsbad, CA, United States
We are a successful automotive group seeking career-oriented professionals who enjoy connecting with customers and helping them find their next vehicle. This role focuses on engaging with customers via phone, email, and text to generate and schedule sales appointments.
Toyota Carlsbad is a family‑owned dealership proudly serving our community. Our core values—respect, integrity, excellence, innovation, and teamwork—create a positive environment where employees can grow and succeed in their careers.
Key Responsibilities:
Communicate with customers through phone, email, and text to generate sales appointments
Respond promptly to internet and phone inquiries
Build rapport with customers and provide exceptional customer service
Accurately document and track customer interactions
Collaborate with the sales team to ensure a seamless customer experience
Qualifications:
Sales or Business Development experience in the automotive industry or similar field preferred
Strong computer skills and ability to communicate effectively with customers digitally
Highly organized with strong attention to detail
Excellent written and verbal communication skills
Flexible schedule, including evenings and weekends
Ability to quickly build rapport over the phone
Fast learner with the ability to adapt to new products and processes
Professional demeanor with customers and team members
Bilingual (Spanish) is a plus
What We Offer:
Positive and supportive work culture
Career growth and advancement opportunities
Medical, dental, and vision insurance
Company‑paid life insurance
401(k) with company match
Paid vacation
Tuition reimbursement
We are an Equal Opportunity Employer (EOE/M/F/D/V) and maintain a drug‑free workplace.
#J-18808-Ljbffr
Toyota Carlsbad is a family‑owned dealership proudly serving our community. Our core values—respect, integrity, excellence, innovation, and teamwork—create a positive environment where employees can grow and succeed in their careers.
Key Responsibilities:
Communicate with customers through phone, email, and text to generate sales appointments
Respond promptly to internet and phone inquiries
Build rapport with customers and provide exceptional customer service
Accurately document and track customer interactions
Collaborate with the sales team to ensure a seamless customer experience
Qualifications:
Sales or Business Development experience in the automotive industry or similar field preferred
Strong computer skills and ability to communicate effectively with customers digitally
Highly organized with strong attention to detail
Excellent written and verbal communication skills
Flexible schedule, including evenings and weekends
Ability to quickly build rapport over the phone
Fast learner with the ability to adapt to new products and processes
Professional demeanor with customers and team members
Bilingual (Spanish) is a plus
What We Offer:
Positive and supportive work culture
Career growth and advancement opportunities
Medical, dental, and vision insurance
Company‑paid life insurance
401(k) with company match
Paid vacation
Tuition reimbursement
We are an Equal Opportunity Employer (EOE/M/F/D/V) and maintain a drug‑free workplace.
#J-18808-Ljbffr