Remote Bilingual Customer Escalations Specialist

A customer service company is seeking a Bilingual Customer Escalation Specialist to provide second-level support via calls, chat, and email in both English and Spanish. Responsibilities include ensuring customer satisfaction, resolving queries, and basic troubleshooting. This position offers a pay range of $18.00 - $18.50 per hour, with a strong preference for candidates located in Orlando, FL. The role allows for remote work and requires excellence in communication and problem-solving skills.
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