Patient Engagement Specialist
Family Health Centers of San Diego, San Diego, CA, United States
Patient Engagement Specialist I – Overview
Under general supervision, provides patient engagement services to recruit patients into the program’s system of care. The Patient Engagement Specialist I participates in, and supports, the planning, development, implementation, and evaluation of services in accordance with contractual and departmental requirements and guidelines. Specific assignments vary depending on program, grant, and patient demographics, with a focus on connecting the medically underserved to community‑based healthcare services.
Responsibilities
Develop, identify, and provide referrals within and outside of FHCSD, and effectively monitor and track such referrals.
Effectively communicate with and recruit new patients into the clinic’s or program’s system of care, interacting well with community members and patients from diverse social, cultural, and economic backgrounds.
Leverage community resources to raise awareness of FHCSD, establish and maintain good working relationships with community partners, and use these resources to connect new and existing patients with FHCSD.
Be an effective, productive, and collegial team member.
Participate in and support effective planning, development, execution, and evaluation of patient engagement plans. Investigate leads for patient recruitment and engagement opportunities.
Ensure written work (plans, flyers, reports, etc.) is accurate and timely. Use computer resources as required.
Perform other duties as assigned.
Requirements
Bachelor’s degree strongly preferred; 4 years of recent, relevant work experience may substitute.
High School diploma or GED equivalent required.
At least 1 year of experience in sales, patient engagement, community education, community health, or outreach programs is required; specific experience in program area may be required depending on assignment.
Bilingual (read, speak & write) in English/Spanish required.
Meet organizational driving requirements.
Rewards
Job type: Regular Full Time.
Competitive salary with excellent benefits.
Retirement plan with employer match.
Paid Time Off, extended sick leave, and paid holidays.
Medical/Dental/Vision/FSA/Life insurance.
Employee discounts and wellness programs.
Information on our extensive benefits package can be found here: FHCSD Wellness - Employee Hub (gobenefits.net)
Salary $25.00 - $30.93 per hour.
EEO Statement FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.
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Responsibilities
Develop, identify, and provide referrals within and outside of FHCSD, and effectively monitor and track such referrals.
Effectively communicate with and recruit new patients into the clinic’s or program’s system of care, interacting well with community members and patients from diverse social, cultural, and economic backgrounds.
Leverage community resources to raise awareness of FHCSD, establish and maintain good working relationships with community partners, and use these resources to connect new and existing patients with FHCSD.
Be an effective, productive, and collegial team member.
Participate in and support effective planning, development, execution, and evaluation of patient engagement plans. Investigate leads for patient recruitment and engagement opportunities.
Ensure written work (plans, flyers, reports, etc.) is accurate and timely. Use computer resources as required.
Perform other duties as assigned.
Requirements
Bachelor’s degree strongly preferred; 4 years of recent, relevant work experience may substitute.
High School diploma or GED equivalent required.
At least 1 year of experience in sales, patient engagement, community education, community health, or outreach programs is required; specific experience in program area may be required depending on assignment.
Bilingual (read, speak & write) in English/Spanish required.
Meet organizational driving requirements.
Rewards
Job type: Regular Full Time.
Competitive salary with excellent benefits.
Retirement plan with employer match.
Paid Time Off, extended sick leave, and paid holidays.
Medical/Dental/Vision/FSA/Life insurance.
Employee discounts and wellness programs.
Information on our extensive benefits package can be found here: FHCSD Wellness - Employee Hub (gobenefits.net)
Salary $25.00 - $30.93 per hour.
EEO Statement FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.
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