In House Marketing Rep

Only Remarkable People Can Create Exceptional Moments! Come be a part of making memories. We are looking for Marketing Sales Professionals and welcome you to be part of the Charleston team. Hilton Grand Vacations has several properties in Charleston. It’s a city that blends history, charm, and innovation. Known for its cobblestone streets, pastel antebellum homes, and a vibrant waterfront, Charleston offers a unique mix of Southern tradition and modern living. Consistently ranked among the best cities in the U.S., it boasts a thriving culinary scene, award‑winning restaurants, and a culture rich with art, music, and festivals. The city’s coastal location means easy access to beautiful beaches, boating, and outdoor recreation year-round, while its walkable historic downtown provides a warm and welcoming community atmosphere. With a growing economy, top‑tier schools and universities, and a quality of life that balances work and leisure, Charleston is both a destination and a place to call home. About Us Lead future and existing Club Members to their ultimate vacation lifestyle by joining our world‑class Sales Team. With more than 300,000 Club Members, a remarkable global presence, and Front Line Sales Professionals, Hilton Grand Vacations welcomes you to be part of travel opportunities that suit nearly every vacation type and interest. Extraordinary Benefits Health benefits eligible from Day 1: medical, dental, and vision Recognition programs and rewards Travel discounts program Outstanding paid vacation program and paid sick days Employee assistance program (physical and mental wellbeing) 401(k) with company match Tuition reimbursement programs Employee stock purchase program Numerous learning and advancement opportunities And more! About The Job Hilton Grand Vacations is hiring in Charleston for In‑house Marketing Sales Professionals. You will be responsible for promoting HGV and booking qualified sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers. The goal is to provide both customer and concierge services to all guests. Responsibilities Respond to guests in a timely manner and represent HGV’s cultural values Maintain a positive demeanor at all times Develop professional relationships with hotel staff and adhere to protocol standards Distribute approved promotional information and incentives to guests that meet tour site qualifications Ensure paperwork is completed accurately and disposition entered in the CRM tool (VOICE, CHORUS, Eclipse, Salesforce) for each customer contact and tour Confirm appointments with guests to ensure tour shows for presentation Review production reports and notify manager of any challenges Follow gifting procedures to ensure costs are met monthly Maintain established minimum performance standards on a monthly basis Provide information to the Fulfilment Department to accurately assist with offering the guest the ability to be pre‑gifted as a service prior to tour About You Minimum of 1–2 years of face‑to‑face experience in sales or F&B with a track record of success Computer proficiency and ability to learn and efficiently operate multiple customer service software applications Ability to work a flexible schedule, including weekends and holidays Professional appearance and demeanor Motivated self‑starter Detailed understanding of the local area Ability to accept rejection proactively Coachable, quick learner, and open to feedback Excellent interpersonal and guest relations skills We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr