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Senior Business Analyst

VIVA, Danville, VA, United States


Job Description

Senior Business Analyst / Process Analyst - Municipal IT

Position Summary: The Senior Business Analyst will support enterprise IT initiatives by conducting business process analysis, requirements gathering, and documentation within a municipal government environment.

Key Responsibilities: Conduct stakeholder interviews and discovery workshops Document current-state and future-state workflows Develop Business Requirements Documents (BRDs) Perform gap and impact analysis Support vendor evaluation and solution assessments Assist in system testing (UAT) Support change management and user adoption

Required Skills: Requirements elicitation and documentation Process mapping (Visio, Lucidchart, etc.) Gap analysis Functional specification writing Workshop facilitation SDLC knowledge

Required Experience: 6-10+ years business analysis experience Experience working in municipal or state government settings Experience with ERP, finance, public safety, HR, or permitting systems Ability to work independently and advise leadership

Preferred Certifications: CBAP (preferred) PMI-PBA (preferred) ITIL (nice to have)

Notes: Hybrid Travel: Occasional onsite presence required

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.