Microsoft Dynamics 365 Architect
HyerTek Inc., Washington, District of Columbia, United States
HyerTek is seeking a
Dynamics 365 Architect
to lead the design, architecture, and delivery of enterprise solutions built on the
Microsoft Power Platform
and
Dynamics 365 CE , with a primary focus on
Customer Service
and
Field Service .
This role will serve as a senior technical leader responsible for defining solution architecture, guiding development teams, and ensuring scalable, secure, and high-performing implementations across federal and enterprise clients. The ideal candidate brings deep expertise in
D365 Customer Experience, Power Platform, integrations, and enterprise architecture , along with the ability to translate complex business needs into practical, scalable solutions.
Requirements
Lead the
architecture and design
of Dynamics 365 Customer Service and Field Service solutions across enterprise environments. Define and maintain
solution architecture, environment strategy, and governance standards
for D365 and Power Platform. Architect and oversee
case management, service workflows, SLAs, work orders, scheduling, and Omnichannel capabilities . Design and guide integrations between
D365, external systems, Azure services, and enterprise data platforms . Provide
technical leadership across the full solution lifecycle
(design, development, deployment, and sustainment). Lead solution design sessions and translate business requirements into
scalable, maintainable architectures
aligned with Microsoft best practices. Establish and enforce
security models, roles, business units, and governance frameworks
within Dynamics 365. Guide development of customizations including
plugins, workflows, APIs, and Power Platform extensions . Ensure alignment with
Microsoft architecture patterns, release management practices, and platform constraints . Lead
environment and deployment strategy
across Dev, Test, and Production. Conduct
architecture and code reviews
to ensure performance, scalability, and security standards are met. Act as an escalation point for
complex production and integration issues . Partner with cross-functional teams (product, engineering, security, infrastructure) to drive successful delivery. Mentor developers and contribute to
technical standards, reusable assets, and best practices . Required Qualifications 8+ years
of experience with
Microsoft Dynamics 365 and Power Platform . Strong expertise in
Dynamics 365 CE (Customer Service and Field Service) architecture . Proven experience designing
enterprise-scale D365 and Power Platform solutions . Deep understanding of
Dataverse, Power Apps, Power Automate, and D365 customization frameworks . Strong development background with
C#, .NET, JavaScript, and Dynamics plugins/APIs . Experience with
system integrations, APIs, Azure services, and enterprise architecture patterns . Experience defining
security models, governance, and environment strategies . Strong leadership, communication, and stakeholder engagement skills. Ability to operate as a
technical lead in client-facing environments . Preferred Qualifications Active
Secret or Top Secret clearance . Microsoft certifications (e.g.,
Power Platform Solution Architect, Dynamics 365 certifications ). Experience with
Azure (Functions, Logic Apps, Service Bus, API Management) . Experience with
DevOps, CI/CD pipelines, and managed solution deployments . Experience supporting
federal or public sector clients . Familiarity with
Agile/Scrum delivery environments . Compensation
The salary range for this position is
$150,000 - $175,000 annually , depending on experience, qualifications, and location.
Benefits
HyerTek offers a comprehensive benefits package, including: Medical, dental, and vision insurance 401(k) with employer contribution Paid time off (PTO) and company holidays Flexible work arrangements Professional development and certification support Employee assistance program (EAP) Life and disability insurance Clearance Requirement
This position supports federal clients and requires: U.S. Citizenship (required) Eligibility to obtain and maintain a U.S. Government security clearance up to the Top Secret (TS) level Equal Opportunity Employer Statement
HyerTek is an
Equal Opportunity Employer . We are committed to fostering a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws.
Salary Description
$150,000 - $175.000
Dynamics 365 Architect
to lead the design, architecture, and delivery of enterprise solutions built on the
Microsoft Power Platform
and
Dynamics 365 CE , with a primary focus on
Customer Service
and
Field Service .
This role will serve as a senior technical leader responsible for defining solution architecture, guiding development teams, and ensuring scalable, secure, and high-performing implementations across federal and enterprise clients. The ideal candidate brings deep expertise in
D365 Customer Experience, Power Platform, integrations, and enterprise architecture , along with the ability to translate complex business needs into practical, scalable solutions.
Requirements
Lead the
architecture and design
of Dynamics 365 Customer Service and Field Service solutions across enterprise environments. Define and maintain
solution architecture, environment strategy, and governance standards
for D365 and Power Platform. Architect and oversee
case management, service workflows, SLAs, work orders, scheduling, and Omnichannel capabilities . Design and guide integrations between
D365, external systems, Azure services, and enterprise data platforms . Provide
technical leadership across the full solution lifecycle
(design, development, deployment, and sustainment). Lead solution design sessions and translate business requirements into
scalable, maintainable architectures
aligned with Microsoft best practices. Establish and enforce
security models, roles, business units, and governance frameworks
within Dynamics 365. Guide development of customizations including
plugins, workflows, APIs, and Power Platform extensions . Ensure alignment with
Microsoft architecture patterns, release management practices, and platform constraints . Lead
environment and deployment strategy
across Dev, Test, and Production. Conduct
architecture and code reviews
to ensure performance, scalability, and security standards are met. Act as an escalation point for
complex production and integration issues . Partner with cross-functional teams (product, engineering, security, infrastructure) to drive successful delivery. Mentor developers and contribute to
technical standards, reusable assets, and best practices . Required Qualifications 8+ years
of experience with
Microsoft Dynamics 365 and Power Platform . Strong expertise in
Dynamics 365 CE (Customer Service and Field Service) architecture . Proven experience designing
enterprise-scale D365 and Power Platform solutions . Deep understanding of
Dataverse, Power Apps, Power Automate, and D365 customization frameworks . Strong development background with
C#, .NET, JavaScript, and Dynamics plugins/APIs . Experience with
system integrations, APIs, Azure services, and enterprise architecture patterns . Experience defining
security models, governance, and environment strategies . Strong leadership, communication, and stakeholder engagement skills. Ability to operate as a
technical lead in client-facing environments . Preferred Qualifications Active
Secret or Top Secret clearance . Microsoft certifications (e.g.,
Power Platform Solution Architect, Dynamics 365 certifications ). Experience with
Azure (Functions, Logic Apps, Service Bus, API Management) . Experience with
DevOps, CI/CD pipelines, and managed solution deployments . Experience supporting
federal or public sector clients . Familiarity with
Agile/Scrum delivery environments . Compensation
The salary range for this position is
$150,000 - $175,000 annually , depending on experience, qualifications, and location.
Benefits
HyerTek offers a comprehensive benefits package, including: Medical, dental, and vision insurance 401(k) with employer contribution Paid time off (PTO) and company holidays Flexible work arrangements Professional development and certification support Employee assistance program (EAP) Life and disability insurance Clearance Requirement
This position supports federal clients and requires: U.S. Citizenship (required) Eligibility to obtain and maintain a U.S. Government security clearance up to the Top Secret (TS) level Equal Opportunity Employer Statement
HyerTek is an
Equal Opportunity Employer . We are committed to fostering a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws.
Salary Description
$150,000 - $175.000