Microsoft Dynamics 365 Functional Consultant
HyerTek Inc., Washington, District of Columbia, United States
HyerTek is seeking a
Dynamics 365 Functional Analyst
to support the design, configuration, and delivery of solutions across the
Microsoft Power Platform and Dynamics 365 ecosystem .
This role will lead
requirements discovery, functional design, and system configuration , working closely with stakeholders to translate business needs into scalable, user-centered solutions. The ideal candidate brings strong experience in
business process analysis, Power Platform capabilities, and Dynamics 365 , with the ability to support a wide range of enterprise and government use cases, including case management, workflow automation, and service delivery.
Requirements
Facilitate
requirements workshops
with business stakeholders to gather and refine functional requirements. Document
user stories, acceptance criteria, business processes, and functional specifications . Translate business requirements into
functional designs and configuration approaches
across Power Platform and Dynamics 365. Configure and support solutions using
Dataverse, Power Apps (model-driven and/or canvas), and Power Automate . Support configuration and functional design across
Dynamics 365 applications
as needed. Define and configure
tables/entities, forms, views, workflows, business rules, and automation processes . Collaborate with technical teams to identify and guide
customization, integration, and extension requirements . Recommend solution approaches aligned with
platform capabilities, governance, and best practices . Develop
test scripts , support
User Acceptance Testing (UAT) , and validate solutions against business requirements. Support
training, documentation, and user adoption efforts , including creation of user guides and release notes. Ensure solutions align with
business objectives, platform standards, and security requirements . Required Qualifications 6+ years
of experience supporting IT system implementations as a
Functional Analyst, Business Analyst, or Dynamics 365 / Power Platform Consultant . Hands-on experience with
Microsoft Power Platform (Power Apps, Power Automate, Dataverse) . Experience working with
Dynamics 365 applications
(Customer Engagement, CRM, or related solutions). Strong understanding of
data modeling, workflows, automation, and business process design . Experience leading
requirements workshops and stakeholder engagement sessions . Experience producing clear
functional documentation and deliverables . Strong communication skills with the ability to bridge
business and technical teams . Experience supporting
case management, workflow automation, or service delivery solutions . Preferred Qualifications Experience supporting
federal, state, or local government clients . Experience implementing
enterprise or citizen-facing service platforms . Microsoft certifications (Power Platform and/or Dynamics 365). Experience with
Power BI or reporting/analytics solutions . Familiarity with
Agile/Scrum methodologies . Compensation
The salary range for this position is
$110,000 - $130,000 annually , depending on experience, qualifications, location, and contract requirements.
Benefits
HyerTek offers a comprehensive benefits package, including: Medical, dental, and vision insurance 401(k) with employer contribution Paid time off (PTO) and company holidays Flexible work arrangements Professional development and certification support Employee assistance program (EAP) Life and disability insurance Clearance Requirement
This position supports government clients and requires: U.S. Citizenship (required) Eligibility to obtain and maintain a U.S. Government security clearance (up to Top Secret, as applicable) Equal Opportunity Employer Statement
HyerTek is an
Equal Opportunity Employer . We are committed to fostering a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws.
Salary Description
$110000 - $130000
Dynamics 365 Functional Analyst
to support the design, configuration, and delivery of solutions across the
Microsoft Power Platform and Dynamics 365 ecosystem .
This role will lead
requirements discovery, functional design, and system configuration , working closely with stakeholders to translate business needs into scalable, user-centered solutions. The ideal candidate brings strong experience in
business process analysis, Power Platform capabilities, and Dynamics 365 , with the ability to support a wide range of enterprise and government use cases, including case management, workflow automation, and service delivery.
Requirements
Facilitate
requirements workshops
with business stakeholders to gather and refine functional requirements. Document
user stories, acceptance criteria, business processes, and functional specifications . Translate business requirements into
functional designs and configuration approaches
across Power Platform and Dynamics 365. Configure and support solutions using
Dataverse, Power Apps (model-driven and/or canvas), and Power Automate . Support configuration and functional design across
Dynamics 365 applications
as needed. Define and configure
tables/entities, forms, views, workflows, business rules, and automation processes . Collaborate with technical teams to identify and guide
customization, integration, and extension requirements . Recommend solution approaches aligned with
platform capabilities, governance, and best practices . Develop
test scripts , support
User Acceptance Testing (UAT) , and validate solutions against business requirements. Support
training, documentation, and user adoption efforts , including creation of user guides and release notes. Ensure solutions align with
business objectives, platform standards, and security requirements . Required Qualifications 6+ years
of experience supporting IT system implementations as a
Functional Analyst, Business Analyst, or Dynamics 365 / Power Platform Consultant . Hands-on experience with
Microsoft Power Platform (Power Apps, Power Automate, Dataverse) . Experience working with
Dynamics 365 applications
(Customer Engagement, CRM, or related solutions). Strong understanding of
data modeling, workflows, automation, and business process design . Experience leading
requirements workshops and stakeholder engagement sessions . Experience producing clear
functional documentation and deliverables . Strong communication skills with the ability to bridge
business and technical teams . Experience supporting
case management, workflow automation, or service delivery solutions . Preferred Qualifications Experience supporting
federal, state, or local government clients . Experience implementing
enterprise or citizen-facing service platforms . Microsoft certifications (Power Platform and/or Dynamics 365). Experience with
Power BI or reporting/analytics solutions . Familiarity with
Agile/Scrum methodologies . Compensation
The salary range for this position is
$110,000 - $130,000 annually , depending on experience, qualifications, location, and contract requirements.
Benefits
HyerTek offers a comprehensive benefits package, including: Medical, dental, and vision insurance 401(k) with employer contribution Paid time off (PTO) and company holidays Flexible work arrangements Professional development and certification support Employee assistance program (EAP) Life and disability insurance Clearance Requirement
This position supports government clients and requires: U.S. Citizenship (required) Eligibility to obtain and maintain a U.S. Government security clearance (up to Top Secret, as applicable) Equal Opportunity Employer Statement
HyerTek is an
Equal Opportunity Employer . We are committed to fostering a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws.
Salary Description
$110000 - $130000