Director, Total Rewards

Address 222 West Las Colinas Boulevard, Irving, TX, 75039, US

Job Description

Director, Total Rewards & Performance Opportunity Summary

The Director, Total Rewards & Performance will be the dedicated Total Rewards leader in the organization, responsible for designing and institutionalizing the entire rewards infrastructure, from job architecture and market benchmarking to incentive plan design and governance.

In addition to building infrastructure, this role will serve as the organization’s primary architect of pay‑for‑performance philosophy, connecting compensation strategy directly to EBITDA outcomes, shareholder value, and the retention of critical talent. The successful candidate thrives in ambiguity, moves quickly, and operates with both strategic vision and hands‑on execution capability.

Key Responsibilities

Job Architecture & Compensation Infrastructure

• Design and implement the company's foundational job architecture: leveling framework, job families, career ladders, and grade structures
• Establish market benchmarking methodology; select and manage compensation survey vendors
• Configure or implement HRIS compensation modules in partnership with HR Operations
• Build compensation governance framework: approval workflows, offer guidelines, merit cycle cadence, and exception processes
• Ensure job architecture is designed to serve both current needs and the future HRBP/COE operating model as HR scales
• Develop and execute a comprehensive total rewards strategy aligned with company growth objectives and culture
• Ensure market competitiveness while maintaining cost discipline and EBITDA alignment
• Align compensation, benefits, and incentive structures with business priorities and talent needs
• Establish total rewards communication strategy

Benefits Strategy & Administration

• Evaluate and manage medical, dental, vision, retirement (401k), wellness, and leave programs
• Benchmark benefits against market and recommend cost‑effective enhancements to remain competitive
• Ensure compliance with ACA, ERISA, COBRA, FMLA, and relevant state regulations

Incentive Design & Performance Alignment

• Design short‑term and long‑term incentive plans (STI/LTI) tied to key financial and operational metrics
• Ensure clear line of sight between individual performance and company outcomes
• Partner with Finance to align incentive design with EBITDA targets and capital allocation strategy
• Design retention strategies and programs for key roles and top talent

Rewards Analytics and ROI

• Deliver data‑driven insights on compensation effectiveness, program utilization, and return on investment
• Build rewards dashboards and reporting cadences for the CHRO, CFO, and Board (as applicable)
• Monitor market trends and flag emerging risks to competitiveness or retention proactively

Qualifications

• 10+ years in total rewards, compensation, or benefits with demonstrated progression in scope and seniority
• Deep expertise in job architecture, compensation benchmarking, and incentive plan design
• Experience in high‑growth, PE‑backed, or transformation environments strongly preferred
• Experience with M&A compensation integration a plus, comp harmonization, incentive and benefit treatment, and offer structuring
• HRIS implementation or configuration experience

Capabilities

• Builder mentality, energized by creating process and infrastructure from scratch
• Strong financial acumen; able to connect compensation decisions directly to business outcomes and cost models
• Expertise in compensation benchmarking, market pricing, and analytics
• Ability to simplify complex reward structures and communicate them clearly to leaders and employees
• Analytical and commercially minded, makes data‑driven recommendations with clear business rationale
• Strong executive presence and stakeholder management skills with CHRO, CFO, and business leadership
• High attention to detail paired with strategic mindset, can zoom in and out as the situation demands
• Comfortable with ambiguity and capable of making sound decisions with incomplete information

Employee Rewards and Benefits

• 8 Paid Holidays & 1 Paid Wellness Day
• Paid Time Off
• Employee Referral Bonus Program
• 401k with a Company Match
• Company Paid Training

Competitive wages and benefits. AAP/EPE/M/F/Vets/Disabled, DFWP.

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