Director - Revenue Cycle Continuous Improvement & Insights

The Continuous Improvement & Shared Services Revenue Cycle Insights Director will spearhead strategic data reporting and analytics for revenue cycle operations leaders, focusing on root cause insights and driving financial and operational improvement.

Key Job Duties

• Lead and direct revenue cycle-wide processes including denials & write‑off prevention, vendor management, data insights, and systems support.
• Provide strategic analysis and interpretation of revenue cycle data, identifying improvement opportunities and monitoring performance against targets.
• Conduct risk assessments to achieve KPI targets, report identified risks to senior management, and recommend mitigation strategies.
• Coordinate with operational leaders, managed care, vendor management, and other stakeholders to develop action plans aimed at reaching top‑decile metric performance.
• Oversee development and management of A/R and performance improvement issue logs, quantify impact of initiatives, and prioritize solutions.
• Deliver strategic data and insights to operational leaders to drive targeted actions for metric improvement.
• Develop and present comprehensive status reports and action‑oriented summaries for executive leaders.
• Actively participate in and co‑lead metric and project calls with senior management and support staff.
• Create and deliver high‑quality presentations and updates for senior leaders across the health system.
• Serve as liaison between data analytics and functional experts to identify and drive measurable performance improvement.
• Develop, recommend, and oversee implementation of policies and procedures, ensuring compliance with federal and local laws.
• Coordinate with IT to ensure continuous data availability and file management.

Required Skills

• Proven analytical and critical thinking skills to synthesize complex data sets and implement recommendations leading to measurable improvement.
• Exceptional presentation skills tailored to diverse leadership audiences.
• Capability to manage complex multi‑workstream performance improvement projects while delegating and supervising junior team members.
• Strong written and verbal communication to set project direction, develop deliverables, and influence stakeholders.
• Advanced knowledge of revenue cycle functions and payer denials, with ability to collaborate across teams and align with client objectives.
• Extensive experience building talent, training, supervising, coaching/mentoring, and managing performance.

Core Qualifications

• Current permanent U.S. work authorization required.
• Bachelor's degree required.
• Limited travel required.
• Proficient in Microsoft Office (Word, PowerPoint, Excel).
• Extensive leadership experience.
• 8‑10 years of healthcare operations leadership and/or consulting experience.
• Preferred experience in healthcare revenue cycle, directing departments or team‑based performance improvement projects, and change management.
• Experience managing both onshore and offshore staff.

Candidate Qualities

• Advanced knowledge of revenue cycle processes and metrics.
• Strong understanding of revenue cycle levers in patient access, financial services, and HIM/coding environments.
• Ability to design conceptual models to solve business problems and support reporting and analytics.
• Effective organization and planning skills with proven ability to manage complex multi‑workstream projects.
• Impactful communication skills to guide project teams and influence stakeholders.
• Collaboration ability with client counterparts to align initiatives with business objectives.
• Team leadership including building talent, training, supervising, coaching/mentoring, and performance management.

The estimated salary range for this role is $160,000 - $215,000, with eligibility for Huron’s annual incentive compensation program and benefits such as medical, dental, vision coverage, and wellness programs.

Position Level: Director
Country: United States

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