Senior Director - Supply Chain Operations - FT - Days - MSS

Location

Miramar, Florida

Overview

At Memorial, we are dedicated to improving the health, well‑being, and quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary

Responsible for directing the daily activities of the Centralized Supply Chain Warehouse and Onsite Central Distribution, Print Shop, and Mail Services departments that operate efficiently, meeting the needs of all entities within Memorial Healthcare System while maintaining superior customer service. Reports to the Vice President Supply Chain Management.

Responsibilities

• Directs the Facilities onsite Central Supply/Receiving/Logistics/Mail Room and Centralized Warehouse/IT Inventory and Print Shop.
• Establishes goals and executes strategy for these areas.
• Monitors market and industry trends to be proactive in procurement activities and benchmarks.
• Drives ongoing operational excellence and industry best practices to achieve established goals and objectives.
• Maintains a strong knowledge of suppliers and their capabilities, market trends, and technological advances.
• Establishes and executes plans for areas of responsibility.
• Assists VP of Supply Chain with planning of system‑wide Supply Chain activities and supports special projects as assigned.
• Prepares, monitors, and evaluates Supply Chain department budgets and ensures compliance with allocated funding.
• Leads Supply Chain‑stakeholders Committees within Supply Chain and at facilities.
• Directs disaster preparedness activities assigned, managing disaster supply and processes.
• Develops high‑level relationships with customer departments and establishes agile customer service.
• Hires and manages the performance of personnel to meet the needs of the assigned business unit, creating a results‑driven, ethical, customer‑service‑driven team. Provides coaching and mentoring to staff.
• Handles evaluation and implementation of point‑of‑use technology, collaborates with Strategic Sourcing for competitive bids, oversees product charges and revenue.
• Responsible for product and service evaluations, implementations, and conversions system‑wide; supports standardization across the healthcare system.
• Works with Value Analysis, Strategic Sourcing, Pharmacy Sourcing, and Systems/Business Intelligence; participates as member and lead in Value Analysis Program teams.
• Maintains alignment and partnership with all areas of Supply Chain Management.
• Manages vendor relationships across all facilities; ensures efficient delivery of products and inventory levels while aligning with financial objectives and safety, quality, and patient care goals.
• Coordinates organizational inventory.
• Handles departmental external and internal audits, maintaining metrics, statistics, and records related to Supply Chain Operations.
• Creates and monitors KPI’s/stats for areas of responsibility and staff productivity; meets established SLA for areas of responsibility.
• Develops and implements policies and processes; monitors and evaluates Supply Chain Operations compliance and performance across the organization.
• Maintains controls to achieve the most efficient Supply Chain process; maximizes use of the Group Purchasing Organization (GPO) where appropriate.
• Focuses on standardization and simplification to achieve operational and cost efficiencies for the Procurement to Payment process without compromising standards of care.
• Creates strategies for Inventory, Distribution/Logistics, Storage, and Project Management, including processes and executions.
• Develops and implements standards consistent with administrative, legal, and ethical requirements/objectives of the business unit and organization.
• Collaborates with stakeholders to ensure business needs are met; leads workgroups, creates work plans, deliverables, desired outcomes, and saving estimates with targeted timelines.

Competencies

Business Acumen, Concern for Quality, Lead Through Vision, Manage Performance, Develop Relationships

Education And Certification Requirements

Masters (Required)

Additional Job Information

Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Five (5) years leadership experience in a complex Supply Chain Management, Purchasing or Contracting role. Strong project management and process improvement skills. Excellent communication skills both oral and written. Analytical and critical thinking. Effective decision making and problem solving skills. Must be able to work in a fast‑paced environment. Requires frequent interactions with individuals at all levels, including medical staff. Excellent organizational skills. Significant teamwork across the healthcare system. Personnel management skills to guide others. Attends conferences for continued education and market intelligence. Travel for conferences a few times a year. Must develop strategic/tactical plans to meet business objectives. Strong project management and process improvement skills. Excellent analytical skills (both quantitative and qualitative) to facilitate effective decision making. Works within deadlines with high attention to detail. Additional education: in a job-related field.

Working Conditions and Physical Requirements

• Bending and Stooping = 60%
• Climbing = 0%
• Keyboard Entry = 80%
• Kneeling = 0%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non‑Patient = 60%
• Pushing or Pulling 0 - 25 lbs Non‑Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non‑Patient = 60%
• Pushing or Pulling > 75 lbs Non‑Patient = 60%
• Repetitive Movement Hand/Arm = 80%
• Repetitive Movement Foot/Leg = 60%
• Reaching = 60%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Depth Perception = 80%
• Distinguish Color = 80%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Computer Monitor = 80%
• Sitting = 80%
• Standing = 80%
• Walking = 80%

Shift

Primarily for office workers – not eligible for shift differential.

Disclaimer

This job description is not intended, nor should it be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

EEO Statement

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. We recruit, hire, and promote qualified candidates for employment opportunities without regard to race, color, age, religion, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post‑offer, pre‑placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954‑276‑8340, or email .

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