Associate Director, Operational Excellence

Position Summary

The Associate Director, Operational Excellence will be responsible for driving the adoption and execution of the BMS operating system vision and strategy in line with business expectations. Oversees and collaborates with sites, functions and the greater Operational Excellence (OpEx) network on developing and implementing strategies that drive a continuous Improvement culture. This position is a key contributor to development and execution of continuous improvement initiatives, strategic scorecards and dashboards, best practices in business processes, operational excellence principles and systems development and deployment. To achieve this, it will be critical that this position work with leaders across PDS to meet business objectives and build the foundations to drive continuous, sustainable, flawless execution and performance improvement.

Key Responsibilities

• Lead and support Diagnostics and Focused Improvement initiatives
• Coach sites and site leaders in the development and execution of COMPASS Roadmaps leveraging the BMS operating system to deliver results and mature Operational Excellence culture
• Apply Continuous Improvement and Lean tools to consistently improve performance, reduce waste and drive productivity across GPS sites and functions
• Facilitate Monthly Bowling Card reviews
• Support and influence changes to operations and processes; support movement to an organizational 'Lead with Data' mindset and fact-based decision-making culture
• Contextualize critical business issues and value levers, work to embed an objective and unbiased point of view into the business conversation with stakeholders, using the ability to communicate complex quantitative analysis in a clear, concise, and actionable manner
• Establish and maintain clear and ambitious SMART KPIs to ensure that organization objectives in the areas of safety, quality, service, cost and efficiency are met
• Business Process Improvement - Define, optimize and maintain end to end business processes
• Lead workshops, Kaizen, DMAIC, PDCA and Lean Six Sigma Projects
• Partner with leadership to identify high impact opportunities, execute process improvements and drive initiatives across the organization
• Identify and eliminate process inefficiencies, bottlenecks, and waste to enhance productivity and reduce costs
• Root cause problem solving
• Optimization of Labor, Facility, and Space Utilization
• Identification of meaningful Metrics and Key Performance Indicators (KPIs)
• Continuous Improvement Education, Training, Project Intake, and Prioritization
• Build organizational capability and provide training/coaching
• Building, maintaining and leveraging relationships across the matrix to identify opportunities for process improvement and facilitate the implementation of measurement and management systems
• Ensure compliance with organizational policies and procedures related to resource management
• Stay current with industry trends and emerging technologies related to Compass and process improvement
• Implement innovative solutions to drive process improvements and enhance business performance
• Foster a culture of innovation and continuous improvement within the organization
• Travel up to 50%

Qualifications & Experience

• Bachelor's degree in Engineering, Management, Project Management, or a related field; MBA or advanced degree preferred
• Minimum of 5 years of experience in operations, project management or a related field
• Minimum of 2 years in OpEx with heavy emphasis on driving focused improvements
• Financial acumen to develop business cases
• Proven track record of successfully managing complex projects and driving operational excellence
• Strong leadership and team management skills, with the ability to motivate and inspire others
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels
• Proficiency in project management tools and methodologies, such as Agile, Scrum, or PMP
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities
• Experience in the Pharmaceutical Industry or similar
• Lean Six Sigma Black Belt, Master Black Belt preferred
• Strong leadership capability to make decisions while balancing speed, quality & risk with patient focus

Benefits & Additional Information

• Travel up to 50%
• Competitive salary and benefits package including annual bonus, pension contribution, family medical allowance, 27 days of annual leave, life assurance and on-site gym
• Eligibility for benefits and specific programs may vary by location. For more on benefits, please visit the careers site.

Additional Notes

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, you may apply anyway. You could be one step away from work that will transform your life and career.

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