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Associate Director of Student Engagement, Office of Student Engagement

Inside Higher Ed, Winston-Salem, NC, United States


Associate Director of Student Engagement

Job Description Summary: The Associate Director of Student Engagement leads a team to support student organizations, student events, and campus programs. As a senior leader in the Office of Student Engagement, the Associate Director supervises the Assistant Director for Student Organizations and Programs, the Coordinator of Student Involvement, and graduate and undergraduate student assistants. The Associate Director interprets and implements policy for student organizations, oversees the chartering process for new student organizations, and serves as the co‑advisor for Student Government. They develop training, support, and resources for advisors and leaders of student organizations related to risk management, event planning, chartering and organizational excellence. They are responsible for overseeing the event planning process for student‑led programs. Working collaboratively with the Executive Director, the Associate Director executes strategy to foster a vibrant student experience with multiple pathways to engagement.

Essential Functions

  • Implements the strategic vision to develop and support student organizations and create pathways to involvement for all students.
  • Designs and facilitates leadership development, training, and education for the leaders of student organizations.
  • Co‑advise the Student Government with the Executive Director of Student Engagement.
  • Maintains, develops, and interprets policies, procedures, and systems to ensure the development of student organizations, risk management, and event planning.
  • Partners broadly across the Division of Campus Life to ensure a dynamic web of support for student leaders, advisors, organizations, and events.
  • Plans and executes large‑scale campus‑wide traditions, such as President’s Ball, Senior So Dear, and Family Weekend.
  • Oversees the student event planning and risk management processes, ensuring alignment with university policy and industry best practice.
  • Chairs the Joint Event Planning Committee with representation from University Police, Facilities, Dining, and other campus partners.
  • Selects, trains, and supervises a team of graduate and undergraduate student employees with an emphasis on event planning, advising, and communication.
  • Works directly with the Student Organizations Council to oversee the process of chartering new organizations.
  • Designs, implements, and assesses comprehensive training and engagement opportunities for Student Organization Advisors.
  • Ensures data collection, assessment, and evaluation to measure the impact of OSE programs and events.
  • Oversees processes and guidelines related to the student engagement platform, The Link.
  • Maintains an accurate Student Organization Handbook and works collaboratively to ensure accurate record keeping for student organizations, including rosters, constitutions, and bylaws.
  • Serves as a consultant to campus partners and departments in the Division of Campus Life related to student organization policy, event and risk management, contract review, and other areas of content expertise.
  • Works collaboratively with the Executive Director of Student Engagement to identify and elevate stories related to a vibrant student experience.
  • Supervises the Assistant Director of Student Organizations and Programs, the Coordinator of Student Involvement, and graduate and undergraduate student staff.

Other Functions

  • Serves on a variety of committees within the department, the Division of Campus Life, and the University community. Participates in all department professional activities.
  • Other duties as assigned.

Required Education, Knowledge, Skills, Abilities

  • Master’s degree in Higher Education or an appropriate field, plus three years of experience in Student Activities or related Student Affairs field.
  • Excellent interpersonal skills, with the ability to operate collaboratively and professionally with a wide range of constituencies in a diverse university community.
  • Superior written and verbal communication skills, and the ability to present views in a clear and compelling manner.
  • Exceptional project management skills to include the ability to prioritize, organize, and lead multiple concurrent initiatives; seeing projects to successful completion.
  • Thorough knowledge of Microsoft Office and Google Workspace applications and experience in effectively creating documents, reports, and presentations.
  • Ability to interpret and apply policy and procedures established within the University and Division of Campus Life.
  • Availability to work evenings and weekends as needed and appropriate.
  • Knowledge of student learning and operational assessment processes and procedures.
  • Demonstrated ability to think critically, manage multiple competing priorities, and adjust as necessary.

Preferred Education, Knowledge, Skills, Abilities

  • Experience with supervision of professional staff.

Accountabilities

  • Reports to the Executive Director of Student Engagement.
  • Directly supervises the Assistant Director of Student Organizations and indirectly supervises the Coordinator of Student Involvement and graduate and undergraduate student staff.
  • Monitors departmental spend and assists in reconciling expenditures.

May Occasionally

  • Move in different positions to accomplish tasks in various environments and work sites.
  • Adjust or move objects up to 50 pounds in all directions.
  • Stand or sit for prolonged periods.

Environmental Conditions

  • Occasional low and/or high temperatures; outdoor elements such as precipitation and wind.
  • Occasional noisy environments.

Full Time

Full time position.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact or (336) 758‑4700.

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