
Director of Finance Operations - Credit to Cash
KBW Financial Staffing & Recruiting, Boston, MA, United States
KBW Financial Staffing & Recruiting has teamed up on a search for a strong, hands‑on leader to oversee and optimize the Order-to-Cash (O2C) function, including billing, collections, cash applications, and credit. This individual will manage a team of 30–35 professionals and play a key role in driving process improvements, system enhancements, and team development.
This is an excellent opportunity to join a PE‑backed, high‑growth organization where the right candidate can make a significant impact on both operations and team performance.
Key Responsibilities
- Lead and manage a team of 30–35 across billing, collections, cash applications, and credit
- Oversee the full Order-to-Cash cycle, ensuring accuracy, efficiency, and strong controls
- Drive process improvements and identify opportunities for automation and scalability
- Partner with leadership to upgrade systems and optimize workflows
- Monitor key metrics related to cash flow, DSO, and collections performance
- Develop, mentor, and elevate team members while fostering a positive, high‑performing culture
- Collaborate cross‑functionally with Finance, Sales, and Operations
Ideal Candidate Profile
- Experience in PE‑backed, high‑growth environments
- Background in technology, services, or SaaS organizations strongly preferred
- Proven leadership experience managing large teams (20–30+ employees)
- Strong knowledge of billing, collections, cash applications, and credit
- Experience with NetSuite preferred
- Process‑oriented and systems‑focused, with a track record of driving improvements
- Strong leadership presence with a positive attitude and ability to lead change
- Demonstrated ability to upgrade teams, implement structure, and improve performance
Compensation: $150,000 - $170,000 plus bonus
For additional information, please forward a copy of your resume and contact information in Word Document form to Merry Doyle at
KBW789
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