Sales Engineer (Pre-Sales / Solutions Consultant)

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Sales Engineer (Pre-Sales / Solutions Consultant)

Location: Naperville, Illinois, United States

Role Type: Full-Time (On-site)

Travel: 20–30% (customer meetings, demos, conferences)

Company Description

Cloudbyz is a next-generation eClinical platform, built natively on Salesforce, designed to modernize and streamline clinical trial operations for life sciences organizations. The platform eliminates silos by integrating critical functions like CTMS, EDC, eTMF, RTSM, ePRO & eCOA, and more into a single, comprehensive solution.

Trusted by pharmaceutical companies, biotechs, medical device innovators, and CROs, Cloudbyz ensures real‑time oversight, operational efficiency, and regulatory compliance throughout the trial lifecycle. Known for its secure, scalable, and easily configurable platform, Cloudbyz helps organizations achieve faster study start‑up, centralized data management, and improved cross‑functional collaboration.

The company is based in Warrenville, IL, and is committed to advancing smarter trials worldwide.

Role Summary

We are looking for a Sales Engineer who will act as the technical and domain expert supporting the sales organization. You will partner closely with Account Executives to demonstrate value, design solutions, and build trust with prospects across Pharma, Biotech, Medical Devices, CROs, and Diagnostics.

This role is ideal for someone who enjoys customer interaction, technical problem‑solving, and translating complex platforms into clear business value.

Key Responsibilities

Pre‑Sales & Customer Engagement

• Partner with Sales, Product, and Customer Success teams throughout the sales cycle
• Lead product demonstrations, technical deep dives, and solution workshops
• Understand customer workflows and map them to Cloudbyz eClinical, Safety, and AI solutions
• Respond to technical questions, RFIs, RFPs, and security questionnaires
• Support proof‑of‑concepts (POCs), pilots, and sandbox evaluations

Solution Design & Architecture

• Design end‑to‑end solution architectures across CTMS, EDC, eTMF, Safety, RTSM, AI Agents, and integrations
• Advise on configuration, scalability, data models, and compliance
• Explain Salesforce‑native architecture, APIs, integrations, and AI capabilities
• Collaborate with Product and Engineering to validate feasibility and roadmap alignment

Technical Enablement & Thought Leadership

• Develop demo environments, reference architectures, and solution collateral
• Act as a trusted technical advisor to prospects and customers
• Support industry events, webinars, and executive briefings
• Provide feedback from the field to influence product innovation

Required Qualifications

Experience

• 4–8+ years in Sales Engineering, Solutions Consulting, or Pre‑Sales
• Experience selling enterprise B2B SaaS platforms
• Prior exposure to Life Sciences, Clinical Research, Pharmacovigilance, or Regulated Software strongly preferred

Technical Skills

• Strong understanding of cloud platforms (Salesforce, AWS, Azure, or GCP)
• Familiarity with APIs, integrations, data models, and system architecture
• Knowledge of 21 CFR Part 11, GxP, validation, and compliance concepts is a plus
• Ability to explain AI/ML concepts clearly to non‑technical audiences

Soft Skills

• Excellent communication, storytelling, and presentation skills
• Strong business acumen and ability to articulate ROI and value
• Comfortable engaging with C‑level executives and technical teams
• Collaborative mindset with a strong sense of ownership

Nice to Have

• Hands‑on experience with CTMS, EDC, eTMF, Safety, or Clinical Operations platforms
• Salesforce platform experience (Admin, Developer, or Architecture knowledge)
• Experience supporting global enterprise customers
• Background in clinical operations, data management, or regulatory affairs

What Success Looks Like

• High win rates and strong technical validation in deals
• Shorter sales cycles through effective discovery and demosTrusted advisor status with prospects and customers
• Strong collaboration with Sales, Product, and Engineering teams

Why Join Cloudbyz?

• Work on a next‑generation, AI‑first unified eClinical platform
• Influence product innovation and customer success directly
• Engage with leading life sciences organizations globally
• High‑impact role with visibility across leadership, sales, and product teams

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At Cloudbyz, our mission is to empower our clients to achieve their business goals by delivering innovative, scalable, and intuitive cloud‑based solutions that enable them to streamline their operations, maximize efficiency, and drive growth. We strive to be a trusted partner, dedicated to providing exceptional service, exceptional products, and unparalleled support, while fostering a culture of innovation, collaboration, and excellence in everything we do.

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