Senior Wire Payments CX Designer

A leading financial services company located in Newark, NJ is seeking a Senior Business Analyst to design and optimize customer journeys for wire transfers. This role involves defining future-state experiences and translating customer needs into actionable designs. The ideal candidate should have at least 5 years of experience in a similar role within the financial sector. You will collaborate with multiple teams and ensure alignment between client experiences and backend processing systems. Hybrid work is an option.
#J-18808-Ljbffr