Print and Mail Site Lead

Overview

We are hiring in NYC for an exciting career as a Print and Mail Center Site Leader. You will support the Supervisor in managing daily print and mail operations and serve as a backup when needed.

Your Responsibilities

• Lead day-to-day print and mail operations.
• Oversee quality control and workflow efficiency.
• Work with state-of-the-art printing and mailing equipment used for folding, inserting, and processing mail (e.g., Canon, Konica, Xerox Nuvera, Pitney Bowes, Quadient, Blue Crest, Neopost).
• Collaborate with customers and provide status updates.
• Train and guide staff, ensuring cross-functional expertise.
• Identify cost-saving opportunities and process improvements.

Qualifications & Skills

• High School Diploma or GED.
• 3+ years of management experience.
• Experience in a high-volume mail and print environment, including operating black-and-white printers and mail insertion equipment.
• Detail-oriented with the ability to process mail with precision.
• Strong organizational skills to efficiently manage mail flow and prioritize tasks.
• Strong communication skills, including reading, writing, and verbal.
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel), Office 365 SharePoint, and Adobe.
• Physical ability to stand, bend/squat, and lift up to 50 pounds.

Compensation

• $21-$23 per hour

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About Us

Mission: To create opportunities for people with barriers to economic well-being.

In 1935, Fedcap Rehabilitation Services was founded in NYC by three men who had sustained injuries in WWI and sought to help people with physical disabilities. It now provides services to youth and adults helping thousands each year graduate from high school, obtain vocational certification or a college degree, become work-ready, obtain meaningful employment, and achieve long-term economic well-being.

Renamed The Fedcap Group in 2018, Fedcap Rehabilitation Services continues to provide opportunities for people with challenges and disabilities and their families.

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