Director of Catering

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Ultimate Staffing provided pay range

This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$115,000.00/yr - $125,000.00/yr

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The Director of Catering is responsible for all aspects of catering sales and management to include development, planning, and performance of all sales duties related to Catering Sales. Successfully negotiates and closes sales that will maximize space and achieve/exceed catering goals. Listens to guests' needs, analyzes information, and creates custom proposals that exceed guest expectations.

DUTIES AND RESPONSIBILITIES:

Generates and develops new catering business

Maintains and nurtures new and existing client relationships

Review catering contracts and relay the proper information to other departments

Heavy external and internal guest contact

Maintains and develops client relations for new and larger established existing customers, assuring all existing customers are contacted regularly to ensure customer satisfaction and develop need-based marketing relations

Generate conference revenue with an eye on exceeding goals

Actively pursue business accounts

Ensure contracts are completed and executed accurately

Provide exceptional service to new and existing accounts

Create and implement action plans to increase a base of sales

Conduct site tours with potential clients

Strong communication and responsive nature

Ambassador and representative for the company as a whole

Analyzes existing and anticipated client needs and promotes company services to fill catering sales requirements

Functions as liaison between client companies and operations staff

Professional, friendly, and self-motivated

Attention to details and follow through

Effective organizational skills

Performs other related duties as assigned by management

SUPERVISORY RESPONSIBILITIES:

Directly supervises employees within the department(s)

Indirectly supervises employees within the department(s)

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

QUALIFICATIONS:

Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed

Must have proven selling, negotiating, and presentation skills

Ability to work independently and as a member of various teams and committees

Commitment to excellence and high standards

Proven ability to handle multiple projects and meet deadlines

Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

Requires knowledge of advanced sales techniques

Highly developed customer service skills with strong attention to detail

Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook

The ability to delegate, effectively train, and coach employees

EDUCATION AND EXPERIENCE:

Bachelor's degree from four-year college or university; two to four years related experience and/or training; or equivalent combination of education and experience. Experience with hotels is a must.

COMPETENCIES:

Problem Solving --Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Customer Service-- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Teamwork-- Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Ethics-- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Leadership-- Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

Organizational Support-- Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

Judgment-- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development, Consulting, and Sales

• Industries

  Caterers, Food and Beverage Services, and Hospitality

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