Client Partner (Healthcare/Lifescience)

Overview

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About the Company

Our client is a global leader in IT services, consulting, and business solutions, known for its deep industry expertise and commitment to innovation. With a strong presence across multiple sectors, the company partners with enterprises to drive digital transformation and operational excellence.

Responsibilities

• P&L Ownership: Drive growth across revenue, order booking, operating margin, customer satisfaction, and employee engagement.
• Strategic Planning: Define and execute long-term account strategies with clear quarterly and monthly KPIs.
• Stakeholder Management: Build and nurture relationships with VP and CXO-level client stakeholders.
• Sales Enablement: Lead upselling and cross-selling across service lines including ADM, Digital Engineering, BPO, Data & AI, Enterprise Solutions, and Cloud Infrastructure.
• Demand Generation: Oversee pipeline reviews and performance tracking on a weekly, monthly, and quarterly basis.
• Marketing Leadership: Develop and execute account-specific marketing plans to elevate brand visibility and client engagement.
• Alliance Development: Build strategic partnerships relevant to the account ecosystem.
• Proposal Management: Lead teams in crafting proactive proposals and responding to RFPs/RFIs.
• Resource Fulfillment: Ensure timely allocation of resources to meet delivery and revenue goals.
• Talent Development: Identify and mentor future leaders within the account team.
• Delivery Oversight: Conduct regular engagement reviews with client delivery teams.
• Operational Coordination: Liaise with client-side supplier management teams to ensure smooth contract, invoice, and payment processes.

Requirements

• Proven success in growing large accounts within a global delivery model.
• Prior experience managing a sizable P&L in a senior leadership role.
• Strong executive presence with the ability to navigate complex client organizations.
• Collaborative mindset with experience working across service lines and time zones.
• Ability to lead and inspire multicultural teams.
• Strong Lifesciences and Healthcare Industry domain background is desirable

EOE

Our client is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at our client are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

Seniority level

Director

Employment type

Full-time

Job function

Sales, Customer Service, and Business Development

Industries

IT Services and IT Consulting and Business Consulting and Services

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