Call Center Director: Data-Driven Leader for 100+ Agents

A prominent energy services provider seeks a Call Center Director in Daytona Beach, FL, to lead a 100+ person team in telesales and customer service. The role demands strong operational leadership, data-driven decision-making, and KPI management. Candidates should have extensive experience in call center operations and a proven record of building high-performing teams. Ideal applicants will understand CRM and dialer technologies, contributing to improved efficiency and customer satisfaction.
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