Director of Quality

Quality Director
Salary Range: $115,000 - $145,000 DOE

Summary

The Director of Quality Assurance is responsible for the design, maintenance, and continued certification of the QMS to appropriate contract and industry requirements. The primary objective is to reduce all non‑conformances by continually improving process capability. The position is responsible for the identification of appropriate inspection methods and planning for the resources required. The position will lead and direct all Quality Engineers and Quality administrative/clerical personnel to accomplish these objectives.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Essential Duties and Responsibilities

• Develop and administer the company's Quality Management System as required to maintain qualification, ensure compliance, and/or certification to customer and industry standards.
• Identify quality staffing and training needs in support of company objectives.
• Manage and direct the activities of the quality engineers and quality administrative/clerical staff to ensure consistency and compliance with customer requirements and company procedures and methods.
• Support organizational initiatives related to Lean Manufacturing and continuous improvement activities.
• Manage internal audit, corrective action, and process improvement programs along with establishing effective corrective action.
• Responsible for the creation, compliance with maintenance of the Quality Assurance Manual and procedures in accordance with ISO 9001:2000 and AS9100 standards.
• Manage data associated with the non‑conformance tracking and associated analysis and reports.
• Provide information for the development of proposals, including capability assessment and cost estimates.
• Prepare and manage forecasts on test equipment and asset justification (CAR).
• Oversee non‑conforming material handling and disposition of material.
• Support concurrent engineering efforts by participating in design development projects (PDR, CDR, CCB) representing Quality Assurance and the customer.
• Review incoming and outgoing purchase orders for the inclusion of quality assurance provisions.
• Review and approve work instructions as needed.
• Manage the process for qualifying potential suppliers and auditing applicable suppliers. Support Supply Chain in ensuring suppliers comply and correct deficiencies.
• Review Qualification Test Plans, Inspection Plans and other associated planning.
• Ensure on‑time response to internal and external customers.

Education and Experience

• Bachelor’s degree in engineering with 10+ years of experience in Quality Engineering and manufacturing (aerospace or electronics manufacturing preferred).
• AS9100 expertise.
• Lean and Continuous Improvement experience (Black Belt or other industry certifications preferred).
• Extensive knowledge of Aerospace and government procurement Quality requirements, including ITAR, DFAR.

Qualification Requirements

• Communicate information and ideas clearly, and concisely, both verbally and in writing; read and listen effectively.
• Consistently operate in a professional, collaborative manner in all settings with internal and external stakeholders.
• Change Management, demonstrated ability to drive controlled change within a structured QMS.
• Strong analytical and communication skills, both verbal and written.
• Ability to drive relentless root cause analyses.
• Plan, prioritize, and organize work activities and adhere to strict deadlines; follow instructions, procedures, and policies; identify and solve problems.
• Conscientious about assignments and complete work in a timely, accurate and thorough manner.
• Require minimal supervision to successfully complete tasks and assignments.
• Demonstrate initiative and ownership of assignments/projects.
• Report to work at scheduled time and maintain satisfactory attendance with limited unscheduled absences.
• Exhibit a professional appearance and behavior and maintain satisfactory performance consistent with expectations of the position and GMS policies.
• Excellent communication skills, both verbally and in writing with executives, colleagues and individuals, internal or external.
• Strong interpersonal skills, able to effectively interact with all levels of employees and management.
• Remain poised, professional and diplomatic under pressure.
• Strong computer skills with a working knowledge of programs such as Microsoft Word, Excel, Outlook and PowerPoint.
• Encourage and facilitate a positive and productive work environment for all employees.
• Work on site the standard 8 AM–5 PM, Monday – Friday schedule and additional hours as necessary.
• Limited travel required.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Why join the General Micro Systems team?

Since its inception in 1979, General Micro Systems has been a leader in the embedded computing market, becoming the oldest supplier of embedded computers in the world. We are proud to be able to outpace the market with innovations and products that continue to leave their mark on the industry. GMS strives to provide customers with the solutions they need – at the lowest possible price without compromising quality or customer service. The expertise of our GMS team and our commitment to utilizing modern technologies in product development have resulted in media recognition for our innovations and more ‘Product of the Year’ awards than all our competitors combined.

We pride ourselves on a work environment where employees respect and support each other, and employee growth and development are supported by management.

What we offer:

• Well Being
  • Paid Time Off provided annually: 1 – 3 weeks of accrued vacation based on length of employment; 56 hours of sick leave; up to 3 floating holidays for personal observances; 10 company‑observed holidays.
• Benefits offered
  • Anthem HMO and PPO – medical plan options.
  • Dental plan options.
  • Vision plan.
  • Life insurance.
  • Supplemental benefits – optional life insurance; short‑ and long‑term disability.
• Growth
  • 50% tuition reimbursement* following the successful completion of approved courses. (* requirements apply)
• Company‑paid employee.
• Promotion from within is encouraged.
• Monday – Friday standard work week; 401(K) plan.

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