Overview
Noovo is redefining van life through design, comfort, and craftsmanship. Built on premium chassis with European-inspired interiors, every Noovo van is designed to feel like home wherever the road leads. Headquartered in Las Vegas, Noovo is one of the fastest-growing lifestyle vehicle brands in the U.S., known for its modern aesthetic, transparent process, and authentic community of travelers who choose to live differently.
We are seeking a high-performing VP of Sales & After Sales to lead and scale our direct-to-consumer sales operations while overseeing after-sales performance.
This role is both strategic and hands-on. You will drive sales execution, optimize conversion across the funnel, and ensure a seamless service experience from first contact through delivery and post-delivery support.
You will work closely with marketing, operations, and service teams to align demand, production, and customer satisfaction.
Key Responsibilities
- Lead, coach, and develop the sales team to consistently hit and exceed targets
- Build a strong performance culture with accountability and ownership
Sales Funnel & Conversion Optimization
- Own the full sales funnel from inbound lead to signed contract
- Analyze funnel performance and implement improvements
- Ensure fast, consistent, and high-quality follow-up across all leads
CRM & HubSpot Management
- Manage and optimize HubSpot pipelines, workflows, and reporting
- Ensure data accuracy and visibility across all sales activities
- Improve lead tracking, qualification, and nurturing processes
- Oversee after-sales operations to ensure high customer satisfaction
- Monitor service KPIs (response time, resolution time, customer satisfaction)
- Identify recurring issues and work with operations to improve product and processes
- Ensure smooth handoff from sales to delivery and post-delivery support
- Turn after-sales into a loyalty and referral driver
Process & Sales Operations
- Standardize sales and service processes across all channels
- Build and maintain playbooks, scripts, and training materials
- Coordinate closely with operations to align sales commitments with production capacity
- Partner with marketing to improve lead quality and campaign performance
Qualifications
- 8+ years of experience in sales, including team leadership
- Experience in direct-to-consumer or high-ticket sales environments
- Strong understanding of customer journey beyond the sale (delivery, service, retention)
- Experience with HubSpot or similar CRM
- Data-driven and process-oriented mindset
- Strong leadership, communication, and problem-solving skills
Compensation
Base Salary + Bonus based on experience: $160,000 – $220,000
- Medical, dental, and vision insurance
- Paid time off and company holidays
- 401k
- Growth potential within a rapidly scaling, design-forward company