Personal Banker - Decatur - Beltline
PNC, Decatur, AL, United States
Position Overview
Personal Banker – Retail Banking, Decatur, Alabama (Decatur – Beltline location) – R217574.
Job Description
Acquires and deepens the branch customer base through proactive sales and service activities, managing the customer experience and identifying opportunities to improve financial wellbeing.
Drives proactive sales conversations via outbound calling, service-to-sales, teller interactions, appointment setting, and effective lobby engagement to elevate client loyalty.
Creates customer loyalty and grows share of wallet through differentiated customer experience, lobby engagement, and technology‑enabled solutions.
Applies product and procedural knowledge to identify, mitigate, and solve customer problems effectively.
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits and participating in branch daily operations.
PNC employees are expected to be customer‑focused, knowledgeable, risk‑aware, and to adhere to the Enterprise Risk Management Framework.
Qualifications
Associate’s degree or equivalent; 3+ years related experience or product knowledge (military service acceptable).
Knowledge of banking products, digital tools, effective communication, multi‑priority management, matrix management, problem solving, prospecting, and retail lending.
Strong accountability, client loyalty, customer experience focus, proactive sales mindset, and ability to leverage technology.
Benefits
Medical/Prescription drug coverage (with Health Savings Account), dental and vision, life insurance, disability protection, 401(k) with PNC match, pension, stock purchase plans, dependent care reimbursement, adoption, and wellness program.
Paid time off: maternity/parental leave; up to 11 holidays; 9 occasional absence days; 15‑25 vacation days per year, based on career level and service.
Disability Accommodations Statement Contact AccommodationRequest@pnc.com or call 877‑968‑7762 and say "Workday" to request accommodations. All information is confidential.
Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to FDIA, SAFE Act, and FINRA requirements.
California Residents Refer to the California Consumer Privacy Act Privacy Notice for how PNC uses personal information in hiring.
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Job Description
Acquires and deepens the branch customer base through proactive sales and service activities, managing the customer experience and identifying opportunities to improve financial wellbeing.
Drives proactive sales conversations via outbound calling, service-to-sales, teller interactions, appointment setting, and effective lobby engagement to elevate client loyalty.
Creates customer loyalty and grows share of wallet through differentiated customer experience, lobby engagement, and technology‑enabled solutions.
Applies product and procedural knowledge to identify, mitigate, and solve customer problems effectively.
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits and participating in branch daily operations.
PNC employees are expected to be customer‑focused, knowledgeable, risk‑aware, and to adhere to the Enterprise Risk Management Framework.
Qualifications
Associate’s degree or equivalent; 3+ years related experience or product knowledge (military service acceptable).
Knowledge of banking products, digital tools, effective communication, multi‑priority management, matrix management, problem solving, prospecting, and retail lending.
Strong accountability, client loyalty, customer experience focus, proactive sales mindset, and ability to leverage technology.
Benefits
Medical/Prescription drug coverage (with Health Savings Account), dental and vision, life insurance, disability protection, 401(k) with PNC match, pension, stock purchase plans, dependent care reimbursement, adoption, and wellness program.
Paid time off: maternity/parental leave; up to 11 holidays; 9 occasional absence days; 15‑25 vacation days per year, based on career level and service.
Disability Accommodations Statement Contact AccommodationRequest@pnc.com or call 877‑968‑7762 and say "Workday" to request accommodations. All information is confidential.
Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to FDIA, SAFE Act, and FINRA requirements.
California Residents Refer to the California Consumer Privacy Act Privacy Notice for how PNC uses personal information in hiring.
#J-18808-Ljbffr