Business Operations Associate – Marketing Growth & Innovation
JPMorganChase, New York, NY, United States
Job Responsibilities
Continuously assess and enhance the health of our portfolio’s operations – identifying opportunities for better efficiencies and synergies, leveraging automation/AI, streamlining processes and enhancing reporting.
Engage with stakeholders across the organization to gather feedback and align operational initiatives with business needs.
Collaborate across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives.
Champion Agile best practices throughout the Product Development Lifecycle, establishing and maintaining governance, processes, and tools that empower product teams to deliver measurable results and optimized productivity.
Required Qualifications, Capabilities, And Skills
2–3 years of professional experience in product operations, transformation, strategy consulting, or similar roles.
Strong verbal and written communication skills; able to clearly and persuasively convey complex ideas, with advanced storytelling abilities through compelling PowerPoint presentations and proficiency in Excel.
Self‑starter with an entrepreneurial mindset and a bias to action.
Strong relationship builder comfortable collaborating with and influencing leadership.
Proven project‑management skills, with the ability to manage multiple priorities and meet deadlines.
Intellectual curiosity and ability to quickly develop subject‑matter expertise in new areas.
Preferred Qualifications, Capabilities, And Skills
Demonstrated prior experience working in a highly matrixed, complex organization.
Benefits We offer a competitive total rewards package including a base salary determined based on the role, experience, skill set and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid as cash or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, including comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Detailed compensation and benefits information will be provided during the hiring process.
Equal Opportunity Employer / Disability / Veterans We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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Continuously assess and enhance the health of our portfolio’s operations – identifying opportunities for better efficiencies and synergies, leveraging automation/AI, streamlining processes and enhancing reporting.
Engage with stakeholders across the organization to gather feedback and align operational initiatives with business needs.
Collaborate across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives.
Champion Agile best practices throughout the Product Development Lifecycle, establishing and maintaining governance, processes, and tools that empower product teams to deliver measurable results and optimized productivity.
Required Qualifications, Capabilities, And Skills
2–3 years of professional experience in product operations, transformation, strategy consulting, or similar roles.
Strong verbal and written communication skills; able to clearly and persuasively convey complex ideas, with advanced storytelling abilities through compelling PowerPoint presentations and proficiency in Excel.
Self‑starter with an entrepreneurial mindset and a bias to action.
Strong relationship builder comfortable collaborating with and influencing leadership.
Proven project‑management skills, with the ability to manage multiple priorities and meet deadlines.
Intellectual curiosity and ability to quickly develop subject‑matter expertise in new areas.
Preferred Qualifications, Capabilities, And Skills
Demonstrated prior experience working in a highly matrixed, complex organization.
Benefits We offer a competitive total rewards package including a base salary determined based on the role, experience, skill set and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid as cash or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, including comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Detailed compensation and benefits information will be provided during the hiring process.
Equal Opportunity Employer / Disability / Veterans We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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