Director, Pega Platform
Firstpremier, Sioux Falls, SD, United States
Director, Pega Platform page is loaded## Director, Pega Platformremote type:
On-Sitelocations:
Sioux Falls, SDtime type:
Full timeposted on:
Posted 9 Days Agojob requisition id:
R-212At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our
and Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.**Job Description:****Location:**Sioux Falls, SD
**Shift:**M-F 8am-5pm
**Job Status:**Full-Time
**Company:** PREMIER Bankcard**Job Purpose:**The Director, Pega Platform will be responsible for executing the enterprise, PREMIER One strategy for the Pega Platform, ensuring it delivers scalable digital solutions that support customer experience, operational efficiency, and business transformation. The role will lead the development, maintenance, and support of customer-facing and internal banking applications of the Pega Platform. This role will manage the strategic roadmap, oversee process improvements and workflow design, and optimize end-to-end processes to enhance the customer experience across digital channels, often requiring strong technical expertise in Pega tools and a deep understanding of banking operations.**Primary Responsibilities:****Essential duties and responsibilities include the following. Other duties may be assigned.*** Assist the AVP Digital Platforms with defining the long-term strategy for the Pega platform within the digital ecosystem. Align platform capabilities with enterprise digital transformation initiatives. Manage the platform roadmap, prioritized backlog, and key initiatives.* Partner with the AVP Digital Platforms to define and measure KPIs, KRIs, etc. to monitor and inform ongoing strategy and priorities.
Establish a cadence for ongoing data monitoring and business impact assessment* Work closely with product owners, digital leaders, and business units.
Translate business requirements into scalable platform capabilities.
Provide reporting and updates on strategy and business priority alignment* Establish platform governance, reusable components, and development standards.
Manage platform performance, reliability, and risk.
Ensure compliance with security and regulatory requirements* Analyze business requirements, translate to Pega workflows, create user interfaces, and configure Pega components to meet specific banking needs.* Build complex case management systems for handling customer inquiries, loan applications, account opening processes, and other banking transactions within the Pega platform.* Utilize Pega's decisioning capabilities to create automated rules for credit approvals, fraud detection, customer service routing, and other critical banking decisions.* Integrate Pega applications with existing banking systems like core banking platforms, CRM systems, and data warehouses.* Perform unit testing, integration testing, and user acceptance testing to ensure the quality and stability of Pega applications.* Troubleshoot issues, resolve production errors, and provide ongoing maintenance for deployed Pega applications.* Interviews, hires, and trains new staff. Provides constructive and timely performance reviews. Handles discipline and termination of employees in accordance with company policy.**Skills:*** Ability to collaborate with business stakeholders as well as business and technical teams* Understanding of banking operations, customer lifecycle, and relevant regulations* Excellent analytical and problem-solving skills* Ability to manage large transformation programs* Strong proficiency in Pega development tools and concepts**Education and Experience:*** Bachelor’s degree in finance, economics, accounting, or business administration, or equivalent work related experience preferred.* 5-7 years of experience managing the Pega platform at a financial institution.* Proven people manager with five 5+ years of experience required.* Prior experience with leadership in an agile environment strongly preferred* Strong technical understanding of the Pega platform and its ecosystem, including knowledge of Pega architecture and design patterns required.**Competitive Benefits Package*** Full medical benefits when working 20+ hours per week* Traditional and High-Deductible health plan options available* FREE dental and vision coverage* Generous Paid Time Off plans* 401(k) – dollar-for-dollar match up to 5% of total compensation* Special discounts and offers for events at the Denny Sanford PREMIER Center* PREMIER Wellness Program* Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year* Fun Employee Parties**Our Culture*** Emphasis on personal success, respect, health, wellness, fun and giving back* Employees are rewarded, valued, and celebrated for hard work* Various Career advancement opportunities and growth* Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more**We Value People**At PREMIER you get more than a paycheck, you get a rewarding career where you can make a difference! Headquartered in Sioux Falls, South Dakota, First PREMIER Bank and PREMIER Bankcard are considered one of the nation’s strongest financial organizations. We have achieved this success thanks to our commitment to always doing what is right for our employees, customers and the communities we serve. We value people and treat our employees as our greatest resource. We actively invest in their professional growth and development, make a strong effort to recognize achievement and take the time to celebrate success.**Spirit of Giving Back**Giving back to our communities is at the heart of PREMIER. We support nearly 700 organizations, non-profits and events. Paid volunteer hours encourage PREMIER employees to get involved in the community. Our employees annually volunteer an average of 33,000 hours for causes important to them.**The PREMIER Way**Our spirit of giving is rooted in The PREMIER Way and the PREMIER Attitude. These shared views and values guide our interactions with each other, our customers and our communities. It’s the foundation of our culture and makes PREMIER a great place to work.**PREMIER Benefits**PREMIER employees who work 20+ hours per week are eligible for full-time benefits, including medical coverage with free vision and dental insurance. We offer expanded Paid Time Off and a highly competitive 401(k) plan that features a dollar-for-dollar company match after 120 days of employment. Employees can experience personal and professional growth through PREMIER University. It offers skill-based training, leadership classes and inspirational national speakers.**PREMIER Wellness**PREMIER Wellness unifies physical and mental health, financial wellness and community giving under one program designed to help employees find optimal work/life wellbeing. Through our Employee Assistance Program, employees have access to free counseling sessions, online resources and legal support. Community Giving offers our employees purpose-driven, meaningful opportunities where they know they are making a difference.**Celebrating #J-18808-Ljbffr
On-Sitelocations:
Sioux Falls, SDtime type:
Full timeposted on:
Posted 9 Days Agojob requisition id:
R-212At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our
and Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.**Job Description:****Location:**Sioux Falls, SD
**Shift:**M-F 8am-5pm
**Job Status:**Full-Time
**Company:** PREMIER Bankcard**Job Purpose:**The Director, Pega Platform will be responsible for executing the enterprise, PREMIER One strategy for the Pega Platform, ensuring it delivers scalable digital solutions that support customer experience, operational efficiency, and business transformation. The role will lead the development, maintenance, and support of customer-facing and internal banking applications of the Pega Platform. This role will manage the strategic roadmap, oversee process improvements and workflow design, and optimize end-to-end processes to enhance the customer experience across digital channels, often requiring strong technical expertise in Pega tools and a deep understanding of banking operations.**Primary Responsibilities:****Essential duties and responsibilities include the following. Other duties may be assigned.*** Assist the AVP Digital Platforms with defining the long-term strategy for the Pega platform within the digital ecosystem. Align platform capabilities with enterprise digital transformation initiatives. Manage the platform roadmap, prioritized backlog, and key initiatives.* Partner with the AVP Digital Platforms to define and measure KPIs, KRIs, etc. to monitor and inform ongoing strategy and priorities.
Establish a cadence for ongoing data monitoring and business impact assessment* Work closely with product owners, digital leaders, and business units.
Translate business requirements into scalable platform capabilities.
Provide reporting and updates on strategy and business priority alignment* Establish platform governance, reusable components, and development standards.
Manage platform performance, reliability, and risk.
Ensure compliance with security and regulatory requirements* Analyze business requirements, translate to Pega workflows, create user interfaces, and configure Pega components to meet specific banking needs.* Build complex case management systems for handling customer inquiries, loan applications, account opening processes, and other banking transactions within the Pega platform.* Utilize Pega's decisioning capabilities to create automated rules for credit approvals, fraud detection, customer service routing, and other critical banking decisions.* Integrate Pega applications with existing banking systems like core banking platforms, CRM systems, and data warehouses.* Perform unit testing, integration testing, and user acceptance testing to ensure the quality and stability of Pega applications.* Troubleshoot issues, resolve production errors, and provide ongoing maintenance for deployed Pega applications.* Interviews, hires, and trains new staff. Provides constructive and timely performance reviews. Handles discipline and termination of employees in accordance with company policy.**Skills:*** Ability to collaborate with business stakeholders as well as business and technical teams* Understanding of banking operations, customer lifecycle, and relevant regulations* Excellent analytical and problem-solving skills* Ability to manage large transformation programs* Strong proficiency in Pega development tools and concepts**Education and Experience:*** Bachelor’s degree in finance, economics, accounting, or business administration, or equivalent work related experience preferred.* 5-7 years of experience managing the Pega platform at a financial institution.* Proven people manager with five 5+ years of experience required.* Prior experience with leadership in an agile environment strongly preferred* Strong technical understanding of the Pega platform and its ecosystem, including knowledge of Pega architecture and design patterns required.**Competitive Benefits Package*** Full medical benefits when working 20+ hours per week* Traditional and High-Deductible health plan options available* FREE dental and vision coverage* Generous Paid Time Off plans* 401(k) – dollar-for-dollar match up to 5% of total compensation* Special discounts and offers for events at the Denny Sanford PREMIER Center* PREMIER Wellness Program* Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year* Fun Employee Parties**Our Culture*** Emphasis on personal success, respect, health, wellness, fun and giving back* Employees are rewarded, valued, and celebrated for hard work* Various Career advancement opportunities and growth* Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more**We Value People**At PREMIER you get more than a paycheck, you get a rewarding career where you can make a difference! Headquartered in Sioux Falls, South Dakota, First PREMIER Bank and PREMIER Bankcard are considered one of the nation’s strongest financial organizations. We have achieved this success thanks to our commitment to always doing what is right for our employees, customers and the communities we serve. We value people and treat our employees as our greatest resource. We actively invest in their professional growth and development, make a strong effort to recognize achievement and take the time to celebrate success.**Spirit of Giving Back**Giving back to our communities is at the heart of PREMIER. We support nearly 700 organizations, non-profits and events. Paid volunteer hours encourage PREMIER employees to get involved in the community. Our employees annually volunteer an average of 33,000 hours for causes important to them.**The PREMIER Way**Our spirit of giving is rooted in The PREMIER Way and the PREMIER Attitude. These shared views and values guide our interactions with each other, our customers and our communities. It’s the foundation of our culture and makes PREMIER a great place to work.**PREMIER Benefits**PREMIER employees who work 20+ hours per week are eligible for full-time benefits, including medical coverage with free vision and dental insurance. We offer expanded Paid Time Off and a highly competitive 401(k) plan that features a dollar-for-dollar company match after 120 days of employment. Employees can experience personal and professional growth through PREMIER University. It offers skill-based training, leadership classes and inspirational national speakers.**PREMIER Wellness**PREMIER Wellness unifies physical and mental health, financial wellness and community giving under one program designed to help employees find optimal work/life wellbeing. Through our Employee Assistance Program, employees have access to free counseling sessions, online resources and legal support. Community Giving offers our employees purpose-driven, meaningful opportunities where they know they are making a difference.**Celebrating #J-18808-Ljbffr