Enterprise Application Administrator for eProcurement
University of North Carolina at Greensboro, Greensboro, NC, United States
Overview
Position Number:
013939
Functional Title:
Enterprise Application Administrator for eProcurement
Position Type:
Staff
Position Eclass:
EP - EHRA 12 mo leave earning
Recruitment Range:
Salary commensurate with experience
Org #-Department:
Info Technology Services - 23101
Job Open Date:
04/09/2026
Open Until Filled:
Yes
FTE:
1.000
Type of Appointment:
Permanent
Number of Months per Year:
12
FLSA:
Exempt
Percentage Of Time:
30
Physical/Work Environment:
Physical Effort and Work Environment details are described below.
Position Summary This position serves as the institutional Application Administrator and IT System Administrator for the University’s enterprise eProcurement and related financial systems supporting the Source-to-Pay lifecycle, including JAGGAER eProcurement and integrations with Emburse and Ellucian Banner, as well as backup administrator duties for systems such as PaymentWorks and PCard Administration.
Key Responsibilities Responsibility 1:
Application Administration, Configuration Management, End-User Support
Acts as the system owner for the University’s eProcurement platform, including its modules (Invoicing, Sourcing, Supplier Management, Contracts, etc.), and related integrations.
Owns system configuration, workflow design, security roles, permissions, and master data.
Independently implements and maintains configuration standards that affect multiple departments and campus units.
Analyzes business workflows and end-user processes for configuring and enforcing standardized system behavior across departments and driving process efficiency.
Ensures configuration changes do not disrupt downstream systems or integrations.
Supports end user business activities as needed and answers questions about system behavior.
Supports application-level reporting using system data and provides ad hoc reports using native application and enterprise tools.
Acts as backup administrator for designated applications.
Responsibility 2:
Change Awareness, Communication, and End User Impact Management
Evaluates software changes, patches, and enhancements for operational and integration impact.
Performs impact analysis for configuration changes, upgrades, and integrations to ensure alignment with standards and mitigate risk.
Communicates changes to end users and stakeholders; coordinates testing for upgrades and new functionality; mitigates disruptions to business processes.
Responsibility 3:
Backup Coverage, Documentation, and Knowledge Transfer
Maintains end-user and technical documentation; supports cross-training to ensure coverage during absences or turnover, including procurement website documentation updates.
Maintains operational procedures, configuration documentation, and escalation paths.
Designs and delivers workshops and training for application users and stakeholders.
Responsibility 4:
Integrations, Infrastructure Dependencies, and Vendor Management
Manages and validates integrations between JAGGAER, Ellucian Banner (IFEP), Emburse, PaymentWorks, and identity management systems.
Coordinates with infrastructure, identity, and ERP teams to resolve dependencies.
Serves as primary vendor liaison; manages escalated vendor support cases; evaluates vendor roadmaps and upgrade timing.
Responsibility 5:
Audit, Security, and Risk Accountability
Supports IT audits and compliance reviews by documenting access, configurations, and controls.
Owns remediation of system-related audit findings.
Ensures access is provisioned, reviewed, and removed in accordance with institutional policy and separation of duties.
Qualifications Minimum Qualifications:
Bachelor’s degree from an appropriately accredited institution and two to four years of experience administering enterprise applications with system-wide impact, or an equivalent combination of education and experience.
Demonstrated responsibility for system configuration, access management, integrations, and operational support.
Preferred Qualifications:
5+ years of experience serving as an application administrator for ERP, eProcurement, or financial management systems in higher education (e.g., Ellucian Banner, JAGGAER, Emburse, PaymentWorks).
Experience managing vendor relationships, integrations, audits, and institution-wide system changes.
Additional Details Open Date:
04/09/2026
Open Until Filled:
Yes
Type of Appointment:
Permanent
Percentage Of Time:
30
Essential Tasks:
Acts as the system owner for the University’s eProcurement platform and related integrations.
Owns system configuration, security roles, and master data; ensures compatibility with downstream systems.
Physical and Work Environment Physical Effort:
Hand Movement-Repetitive Motions, Finger Dexterity, Reading, Writing, Eye-hand coordination, Vision-Preparing/Analyzing figures, Vision-Visual inspection, Hearing, Talking, Standing, Sitting, Walking
Work Environment:
Inside
#J-18808-Ljbffr
013939
Functional Title:
Enterprise Application Administrator for eProcurement
Position Type:
Staff
Position Eclass:
EP - EHRA 12 mo leave earning
Recruitment Range:
Salary commensurate with experience
Org #-Department:
Info Technology Services - 23101
Job Open Date:
04/09/2026
Open Until Filled:
Yes
FTE:
1.000
Type of Appointment:
Permanent
Number of Months per Year:
12
FLSA:
Exempt
Percentage Of Time:
30
Physical/Work Environment:
Physical Effort and Work Environment details are described below.
Position Summary This position serves as the institutional Application Administrator and IT System Administrator for the University’s enterprise eProcurement and related financial systems supporting the Source-to-Pay lifecycle, including JAGGAER eProcurement and integrations with Emburse and Ellucian Banner, as well as backup administrator duties for systems such as PaymentWorks and PCard Administration.
Key Responsibilities Responsibility 1:
Application Administration, Configuration Management, End-User Support
Acts as the system owner for the University’s eProcurement platform, including its modules (Invoicing, Sourcing, Supplier Management, Contracts, etc.), and related integrations.
Owns system configuration, workflow design, security roles, permissions, and master data.
Independently implements and maintains configuration standards that affect multiple departments and campus units.
Analyzes business workflows and end-user processes for configuring and enforcing standardized system behavior across departments and driving process efficiency.
Ensures configuration changes do not disrupt downstream systems or integrations.
Supports end user business activities as needed and answers questions about system behavior.
Supports application-level reporting using system data and provides ad hoc reports using native application and enterprise tools.
Acts as backup administrator for designated applications.
Responsibility 2:
Change Awareness, Communication, and End User Impact Management
Evaluates software changes, patches, and enhancements for operational and integration impact.
Performs impact analysis for configuration changes, upgrades, and integrations to ensure alignment with standards and mitigate risk.
Communicates changes to end users and stakeholders; coordinates testing for upgrades and new functionality; mitigates disruptions to business processes.
Responsibility 3:
Backup Coverage, Documentation, and Knowledge Transfer
Maintains end-user and technical documentation; supports cross-training to ensure coverage during absences or turnover, including procurement website documentation updates.
Maintains operational procedures, configuration documentation, and escalation paths.
Designs and delivers workshops and training for application users and stakeholders.
Responsibility 4:
Integrations, Infrastructure Dependencies, and Vendor Management
Manages and validates integrations between JAGGAER, Ellucian Banner (IFEP), Emburse, PaymentWorks, and identity management systems.
Coordinates with infrastructure, identity, and ERP teams to resolve dependencies.
Serves as primary vendor liaison; manages escalated vendor support cases; evaluates vendor roadmaps and upgrade timing.
Responsibility 5:
Audit, Security, and Risk Accountability
Supports IT audits and compliance reviews by documenting access, configurations, and controls.
Owns remediation of system-related audit findings.
Ensures access is provisioned, reviewed, and removed in accordance with institutional policy and separation of duties.
Qualifications Minimum Qualifications:
Bachelor’s degree from an appropriately accredited institution and two to four years of experience administering enterprise applications with system-wide impact, or an equivalent combination of education and experience.
Demonstrated responsibility for system configuration, access management, integrations, and operational support.
Preferred Qualifications:
5+ years of experience serving as an application administrator for ERP, eProcurement, or financial management systems in higher education (e.g., Ellucian Banner, JAGGAER, Emburse, PaymentWorks).
Experience managing vendor relationships, integrations, audits, and institution-wide system changes.
Additional Details Open Date:
04/09/2026
Open Until Filled:
Yes
Type of Appointment:
Permanent
Percentage Of Time:
30
Essential Tasks:
Acts as the system owner for the University’s eProcurement platform and related integrations.
Owns system configuration, security roles, and master data; ensures compatibility with downstream systems.
Physical and Work Environment Physical Effort:
Hand Movement-Repetitive Motions, Finger Dexterity, Reading, Writing, Eye-hand coordination, Vision-Preparing/Analyzing figures, Vision-Visual inspection, Hearing, Talking, Standing, Sitting, Walking
Work Environment:
Inside
#J-18808-Ljbffr