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Pharmacy Account Director

Elevance Health, Indianapolis, IN, United States


Pharmacy Account Director Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work‑life balance. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Pharmacy Account Director is responsible for developing and maintaining relationships with external clients and prospects, and reaching internal health‑plan penetration goals through strong consultative skills.

As a Pharmacy Account Director in the pharmacy benefits space, you will play a key role in helping self‑funded employers optimize their pharmacy strategies, control rising drug costs, and improve member outcomes.

How You Will Make an Impact

Manage and grow strategic employer relationships: Serve as the primary point of contact for large, self‑funded employer clients, building trusted partnerships, and executive stakeholders while driving retention and long‑term growth.

Translate complex PBM strategies into business value: Simplify and communicate key drivers of pharmacy spend—formulary design, rebates, specialty management, and utilization controls—into clear financial and clinical outcomes for clients.

Support and lead components of renewals and contract strategy: Guide clients through renewals, pricing negotiations, and performance guarantees, ensuring competitive positioning and measurable value delivery.

Partner effectively with brokers and consultants: Navigate consultant‑driven environments by building strong relationships with firms, contributing to strategy and supporting successful outcomes in RFPs and ongoing account management.

Support cost management and trend improvement: Proactively identify opportunities to reduce pharmacy spend and improve performance, leveraging PBM tools and insights (e.g., formulary optimization, specialty drug management, rebate strategies).

Deliver a strategic, consultative client experience: Stay informed on market trends (e.g., specialty growth, GLP‑1s, biosimilars) and bring forward‑thinking recommendations that align with employer priorities and evolving benefit strategies.

Moderate client‑facing travel will be necessary (e.g., attending meetings, strategy sessions, and events).

Minimum Requirements

Requires a BA/BS and a minimum of 5 years of related experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, & Experiences

Experience in pharmacy benefit management (PBM), especially in account management or sales is highly preferred.

Familiarity with the broader employee benefits landscape (health plans, brokers, consultants, or specialty pharmacy) is preferred.

Strong client‑facing and strategic account management skills are highly preferred.

Experience with CRM tools, particularly Salesforce is preferred.

Ability to navigate complex internal and external relationships effectively is highly preferred.

General data analysis and digital fluency skills are highly preferred.

Ability to influence and collaborate in a highly matrixed environment is highly preferred.

A Pharmacy License or equivalent service in the specialty Rx arena is strongly preferred.

Salary range for this position is $156,816.00 to $235,224.00.

Location: Illinois

In addition to your salary, Elevance Health offers benefits including a comprehensive benefits package, incentive and recognition programs, an equity stock purchase plan and a 401(k) contribution.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

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